General Manager, Business Development Center

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a leader at IPS, you’ll be able to shape strategic initiatives, inspire teams, and influence the future of our organization.

We are looking for servant leaders who have an action-oriented and committed to delivering unmatched customer and employee experiences. Your leadership will drive transformative projects, redefine industry standards, and leave a lasting legacy.

At IPS, you’ll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you’re ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success!

Responsibilities & Expectations: 

The General Manager, Business Development Center will be responsible for leading a high-performing inside sales team focused on driving revenue growth and expanding our customer base with both white space and existing customer accounts.

This individual will play a key role in developing and executing sales strategies to achieve the BDC annual operating plan, implementing efficient processes, and fostering a culture of excellence and accountability within the Business Development Center.

Team Building and Leadership:

• Sales Leadership: Develop a clear strategy and action plan and execute against Annual Operating Plan to meet or exceed targets and maximize team effectiveness
• Coaching & Mentorship: Provide coaching, mentorship, performance feedback and development to Business Development Center representatives
• Talent Pipeline & Development: engage in continuous recruitment, hiring, and training a of inside sales representatives.
• Culture Development: Foster a positive and motivating work environment that encourages healthy competition, collaboration, innovation, and continuous improvement.

Sales Strategy Leadership

• Sales Strategy & Execution: Develop and implement strategic sales plans to achieve revenue targets and business objectives in close coordination with Commercial organization, Regions and Product Lines and continuously refine sales strategies and tactics based on market feedback and performance
• Market Knowledge: Identify key market opportunities and customer segments to prioritize sales efforts
• Leadership Alignment: Collaborate with senior management across IPS’s Commercial, Regions and Business Lines to align sales strategies with overall company goals.
• Process Optimization: Design and implement e􀆯icient sales processes and workflows to streamline operations and maximize productivity in sync with Outside Sales team
• Process Excellence: Utilize CRM systems and other tools to track sales metrics, analyze performance data, and identify areas for improvement insights.

Performance Management

• KPI Management: Maintain and continuously improve clear performance expectations and KPIs for the inside sales team and maintain strong operating rhythm with team for visual management
  • Monitor individual and team performance metrics and take corrective action as needed to ensure targets are met or exceeded.
• Performance Management Execution: Conduct frequent feedback sessions and regular performance evaluations and provide coaching and support to help team members achieve their goals.

Commercial Leadership

• Customer Management: Build and maintain strong relationships with key internal and external customers and prospects.
• Lead Generation: Collaborate with marketing and business development teams to generate leads, nurture client relationships, and identify cross-selling opportunities.
• Customer Experience: Ensure a high level of customer satisfaction by delivering exceptional service and addressing customer concerns promptly and effectively.

Qualifications and Competencies: 

• Bachelor's degree in Engineering, Business Administration, Sales, Marketing, or related field.
• Proven track record of success in inside sales management, preferably in the industrial services sector.
• 10 years in Business-to-Business (B2B) Sales leadership.
• Strong leadership and team-building skills with the ability to inspire and motivate others.
• Excellent communication, negotiation, and interpersonal skills.
• Solid understanding of sales processes, CRM systems, and performance metrics.
• Strategic thinker with the ability to develop and execute effective sales strategies.
• Results-oriented mindset with a focus on driving revenue growth and achieving targets.

You’ll thrive at IPS if you…

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:  

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:  

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives 
• Tuition Reimbursement Program 
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP) 
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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