What are the responsibilities and job description for the Procedure Scheduling Coordinator position at Integrated Pain Management Medical Group, Inc.?
The Outbound Scheduling Coordinator will establish contact with patients to schedule for approved treatments or procedures. The coordinator will make sure all accommodations necessary for the patient to attend their appointment are approved and provided. They will coordinate with the Authorizations team to receive internal approval for scheduling. Will navigate Electronic Medical Record (EMR) to update and input data in desired fields. What you will do: Communicate with patients for scheduling and scheduling needsWill coordinate to gain approval for transportation, interpreter, and lodging accommodationsNavigate and maintain scheduler within the EMR Enter data and information in the desired database locationsCommunicate with IPM staff to ensure patients are being treatedMaintain confidentiality regarding patients’ personal informationMaintain positive relationships with patients and peersBecome familiar with the California Worker’s Comp Labor CodeCompletion of the required tasks within the desired deadlineBilingual in Spanish preferredAbility to multitaskAbility to follow directivesExcellent customer serviceProfessional demeanor and appearanceEfficient with time managementExperience with coordinating between different departmentsAssumes other responsibilities as appropriate to the position and organizational needsQualifications: Customer Service: manages difficult or emotional patient situationsHighschool Diploma or GEDPrevious experience with EMR/HER systems desirableProblem Solving; identifies and resolves problems in a timely manner, gathers and analyzes information skillfully; develop alternative solutionsProficient with Microsoft Office SuiteCompensation Range: $21.00 to $23.00 Hourly All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations.Why You'll Love Working Here: Amazing work/life balanceGenerous Medical, Dental, Vision, and Prescription benefits (PPO & HMO) 401(K) Plan with Employer Matching License & Tuition ReimbursementsPaid Time OffHoliday Pay & Floating HolidayEmployee Perks and Discount ProgramsSupportive environment to help you grow and succeedBoomerang Healthcare (BHC) is a multidisciplinary and comprehensive team of experienced, committed healthcare providers that treat pain. Our team of doctors approaches each patient with one goal in mind: to help patients return to normal daily activities. We work with our patients to identify the cause of their pain and create a personalized treatment plan, recognizing that no two patients are alike, and neither is their pain. Our providers create a comprehensive care plan, then monitor, manage and coordinate patient access to health services at BHC. Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us. Monday-Friday, 8am-5pm40
Salary : $21 - $23