Medical Receptionist

Job Overview
We are seeking a dynamic and organized Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your energetic approach and attention to detail will help facilitate efficient clinic operations, manage patient flow, and support medical administrative functions. This position offers an exciting opportunity to be part of a dedicated healthcare environment where your skills in medical office management and patient service will make a meaningful difference.

Duties

• Greet patients and visitors warmly, providing excellent customer service while managing check-in and check-out procedures.
• Schedule patient appointments using electronic health record (EHR) systems such as AdvancedMd
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes for Medicare, Medicaid, private insurers, and other payers.
• Collect payments and perform medical collections accurately while maintaining compliance with HIPAA regulations.
• Manage incoming calls on multi-line phone systems with professional phone etiquette; direct calls appropriately or take detailed messages.
• Maintain accurate medical records by filing documents systematically and updating patient information in various EHR systems like Dentrix or Eaglesoft.
• Review documentation for completeness and accuracy; assist with clinical documentation review as needed.
• Support front desk operations by managing patient intake, scheduling follow-up visits, and coordinating care plans with providers.
• Ensure compliance with health information management standards and maintain confidentiality in accordance with HIPAA guidelines.
• Perform clerical tasks such as data entry, typing reports, filing paperwork, and managing office supplies efficiently.
• Collaborate with clinical staff to facilitate smooth clinic operations and improve patient experience through excellent administrative support.

Skills

• Proficiency in EMR/EHR systems .
• Experience with insurance verification processes for Medicare, Medicaid, private insurance plans; familiarity with Medicare guidelines preferred.
• Excellent customer service skills combined with professional phone etiquette and effective communication abilities.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Prior clinic or medical office experience is essential.
• Familiarity with health information management standards and HIPAA compliance requirements.
• Competent computer skills including Microsoft Office Suite (Word, Excel).
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills for filing, document review, appointment scheduling, and office management tasks. Join our team as a Medical Receptionist where your energetic attitude and meticulous approach will help us deliver exceptional healthcare experiences! We value your expertise in medical administration and look forward to supporting your growth within our vibrant healthcare community.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)

Work Location: In person

Salary : $17 - $22