What are the responsibilities and job description for the Housing Specialist position at Integrated Community Solutions?
About us
Integrated Community Solutions is a non-profit organization that helps low-to moderate-income Wisconsin residents find appropriate housing and develop self-sufficiency for an empowered life. We are fun, rewarding, challenging and our goal is to administer Human Services programs that assist moderate to low income households as they work toward self-sufficiency.
Our work environment includes:
- Casual work attire
- Modern office setting
- Relaxed atmosphere
Housing Specialist
Job Summary:
This full-time (40 hours a week) position is part of a team which provides customer service to community members seeking government subsidized rental assistance throughout Wisconsin through the WHEDA Housing Choice Voucher Program. This position is remote and does require occasional travel with in Wisconsin.
Job Duties include:
o Learning and applying state and national program rules, regulations, policies and updates.
o Collecting, interpreting, and calculating necessary data for income, assets, deductions, household composition and housing expenses, and determining eligibility.
o Delivering excellent customer service to meet client and landlord’s needs and educate them about the program.
o Conducting unit inspections.
o Calculating housing payments and processing any over/under-payments.
o Requesting annual background checks and verifications.
o Representing ICS in case appeals, fair hearings, and community meetings.
o Liaison with the ICS Inspection Department.
o Participating in team meetings.
o Engagement in company sponsored events (i.e. Ladder of Hope).
Qualifications:
o Prefer two years at a university, community or technical college, with coursework in business, diversity, or social services.
o Prefer experience with low-income or otherwise disadvantaged groups of people.
o Knowledge of Housing and Urban Development (HUD) rules, regulations and programs a plus.
o Bilingual helpful.
Job Type: Full-time
Pay: $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Manitowoc, WI 54220
Salary : $21