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Medical Billing Specialist

Integrated Care of Greater Hickory
Statesville, NC Full Time
POSTED ON 4/8/2026
AVAILABLE BEFORE 5/19/2026

Job Summary

The Behavioral Health Billing Specialist is responsible for accurate and timely billing, claims submission, payment posting, and follow-up for behavioral health services. This role ensures compliance with payer requirements, state and federal regulations, and organizational policies while maximizing reimbursement and minimizing denials.

Key Responsibilities

  • Prepare, submit, and manage claims for behavioral health services (mental health and/or substance use treatment) to Medicaid, Medicare, and commercial insurance payers
  • Verify patient insurance eligibility, benefits, authorizations, and coverage requirements
  • Ensure services are billed accurately using appropriate CPT, HCPCS, ICD-10, and place-of-service codes
  • Review clinical documentation to support prior authorization submissions and ensure compliance with payer authorization guidelines.
  • Post payments, adjustments, and denials accurately in the billing system
  • Identify, research, and resolve claim denials, underpayments, and rejections
  • Submit appeals and corrected claims as necessary within payer deadlines
  • Monitor accounts receivable and follow up on outstanding claims to ensure timely reimbursement
  • Communicate effectively with clinicians, supervisors, and insurance representatives regarding billing issues

Required Qualifications

  • High school diploma or equivalent
  • Minimum of 1–2 years of medical billing experience, preferably in behavioral or mental health
  • Knowledge of behavioral health billing codes, modifiers, and documentation requirements
  • Familiarity with Medicaid, Medicare, and commercial insurance billing processes
  • Experience with electronic health record (EHR) and practice management systems
  • Strong attention to detail and accuracy
  • Ability to manage multiple tasks and meet deadlines

Preferred Qualifications

  • Experience billing behavioral health and mental health services, including SAIOP, SACOT, and Peer Support. Experience with inpatient billing for facility-based crisis services, residential treatment, and detoxification is preferred but not required.

Skills & Competencies

  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Confidentiality and professionalism when handling sensitive patient information
  • Proficiency in Microsoft Office (Excel, Word)

Pay: $14.00 - $18.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $14 - $18

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