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Front Office Assistant/Receptionist

Integrated Behavioral Health
Madison, AL Full Time
POSTED ON 10/23/2025 CLOSED ON 12/22/2025

What are the responsibilities and job description for the Front Office Assistant/Receptionist position at Integrated Behavioral Health?

Join our team at Integrated Behavioral Health (IBH)! We realize that the strength of our practice is our exceptional staff. We are currently looking for an experienced, compassionate, and career-oriented Medical Office Receptionist in Madison, AL.

Medical Office Receptionist Job Description

  • Integrated Behavioral Health is searching for a Medical Office Receptionist who will have core responsibilities in a diverse range of administrative support needs. Our receptionists are key members of our patient care team! This highly organized and customer-service minded position works internally with management and other office staff on a daily and weekly basis.
  • Office hours are Monday-Thursday 8-6pm and Friday 8-12pm. Some mornings may require a starting time of 6:30am.

Medical Office Receptionist Salary and Benefits

  • Starting salary of $15/hr
  • Health Insurance premiums are shared by IBH
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability provided
  • Long Term Disability provided
  • Life insurance provided
  • Paid Time Off
  • 7 Holidays
  • Contribution model 401k

Medical Office Receptionist Responsibilities

  • Greeting patients
  • Answering the phone
  • Scheduling patient follow up appointments
  • Verifying insurance
  • Generating invoices for patient visits
  • Follow up on issues such as prescription refills, appointment reminders, documentation, etc.

Medical Office Receptionist Position Requirements

  • High School Diploma or GED; some post-secondary preferred
  • At least 2 years experience in medical office/clinic/hospital
  • Proficiency with EMRs and Microsoft Office products
  • Excellent customer service and verbal communication skills

About IBH

Integrated Behavioral Health (IBH) is a thriving independent practice of over 80 healthcare providers covering 6 hospitals, 9 outpatient clinics, and over 200 long-term care facilities across Southern Tennessee and Alabama. Our providers are known for their professionalism and commitment to the provision of high-quality care.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $15

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