What are the responsibilities and job description for the Concierge (Front Desk Receptionist) - Part Time - Weekends position at Integral Senior Living?
Job Title: Concierge
About Us:
We are part of the Discovery Senior Living family of operating companies and manage care and lifestyle-focused senior living communities. Our culture is built on recognizing the value of our Team Members in providing excellent experiences for our residents.
Benefits:
- Competitive wages
- Access to wages before payday
- Flexible scheduling options with full-time and part-time hours
- Paid time off and Holidays (full-time)
- Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
- 401(K) with employer matching
- Paid training
- Opportunities for advancement
- Meals and uniforms
- Employee Assistance Program
Responsibilities:
- Carry out telephone answering and reception duties as required.
- Take complete messages with pertinent information and communicate messages to the intended recipient.
- Greet residents and visitors, answer inquiries, and give directions.
- Collate brochures for the marketing department.
- Prepare meal tickets for team members and family members, tally meal count sheets for the Dining staff.
- Update the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
- Manage appointments for residents and family members such as hairdresser, transportation, etc.
- Maintain and keep desk and entry area neat and organized.
- Organize and distribute mail to residents, Executive Director, and Department Coordinators.
- Maintain resident forms for miscellaneous credits.
- Maintain adherence to all company personnel policies and established operating policies and procedures.
- Perform other duties as assigned.
Qualifications:
- High school diploma or general education degree (GED) preferred.
- One to three years customer service experience and/or training; or equivalent combination of education and experience.
