What are the responsibilities and job description for the ServiceNow Architect (TS/SCI) position at Intact Technology?
About Intact Technology
At Intact, we are committed to customer success, employee satisfaction, and making a positive impact. Our culture emphasizes individuality, independence, autonomy, and empowerment.
We recognize that our people are our most valuable resource. Our dedication to employee well-being is reflected in our remote work policies, generous time-off practices, and investment in professional growth and development. We are proud of our positive work environment and encourage you to visit our company website and team page to learn more from our employees.
Duties / Responsibilities
Exceptional Benefits for Exceptional Performers:
Equal Opportunity Employer
Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individual’s race, color, religion, age, gender identification, sexual orientation, veteran status, national origin, or disability.
At Intact, we are committed to customer success, employee satisfaction, and making a positive impact. Our culture emphasizes individuality, independence, autonomy, and empowerment.
We recognize that our people are our most valuable resource. Our dedication to employee well-being is reflected in our remote work policies, generous time-off practices, and investment in professional growth and development. We are proud of our positive work environment and encourage you to visit our company website and team page to learn more from our employees.
Duties / Responsibilities
- Partner with Project Manager to ensure Intact delivery of expected client outcomes with outstanding customer satisfaction.
- Accountable for all aspects of the technical solution, including overall solution architecture, best practice configuration of the ServiceNow modules, and integration analysis and design.
- Provides guidelines, guardrails, and direction in implementation of solution.
- Supports presales solutioning efforts, and reviews statements of work.
- Participates in the development of estimating models, standard workplans / resource plans, and reusable assets to improve consistency of delivery.
- Mentors and develops more junior technical staff.
- Participates in the recruiting and hiring process for technical staff.
- Networking with peers on technical matters, design prototypes, system designs and enterprise-wide research projects.
- Provide hands-on development, when necessary
- Minimum 8 -10 years of ServiceNow development and / or solution architecture.
- Active U.S. Government Top Secret/SCI security clearance is required at time of application.
- Comfort working onsite in Warrenton, VA
- Broad and deep knowledge and understanding of the ServiceNow platform
- Deep knowledge and expertise in 1-2 ServiceNow product areas
- Experience developing and implementing systems using Agile/Scrum methodology.
- Micro-services architecture knowledge, enterprise integration patterns
- Ability to design, architect and configure multiple applications / modules in the ServiceNow platform as we all as to design, architect and configure complex integrations between ServiceNow and third-party applications.
- Minimum 8 or more major module implementations in the last 3 years, last 2 in Architect role.
- Ideal candidate would possess a CSA, CAD and a minimum of 2 Certified Implementation Specialist (CIS) certifications and 5 micro-certifications (or would acquire these certifications within 6 months of hire)
- Ideal candidate also possesses a CMA / CTA (preferred)
- Strong communication and customer relationship skills and the ability to adjust for audience appropriately.
- We are stakeholders in our customers’ success — do it well or not at all.
- We are super passionate about delivering the best outcomes.
- Our people are doers, makers, creators, thinkers, and creative problem-solvers.
- Our culture thrives on individuality, independence, autonomy, and empowerment.
- We actively encourage a healthy work/life balance.
Exceptional Benefits for Exceptional Performers:
- Ongoing personal and professional development opportunities.
- Flexible paid time off, plus 12 paid holidays.
- Company holiday closure from December 25th – January 1st.
- Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
- Qualified 401(k) program.
- Virtual happy hours and team-building events.
Equal Opportunity Employer
Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individual’s race, color, religion, age, gender identification, sexual orientation, veteran status, national origin, or disability.
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