What are the responsibilities and job description for the Business Operations Analyst - Finance (Hybrid) position at Intact Insurance Specialty Solutions?
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.
Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.
Who We Are
At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.
Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.
The opportunity
We currently have an opportunity for an Ops Business Analyst to join our Finance team in our Plymouth, MN on a hybrid schedule. The Operations Business Analyst plays a key role in supporting finance system projects and operational processes. This role will be responsible for gathering business requirements, executing test cases, ensuring successful delivery of projects, and providing ongoing post implementation support.
The ideal candidate will have strong analytical skills, a collaborative mindset, and experience working with finance systems and cross-functional teams. They should be strategic thinkers who can bridge business needs and technical solutions. Successful candidates thrive in dynamic environments, managing multiple projects and priorities while focusing on continuous process improvement.
Some of the Ops Business Analyst responsibilities include, but are not limited to:
Why choose Intact
We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.
Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.
Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.
Check out our Glassdoor reviews to see why people love working for Intact!
Our promise to you
Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.
In return, we promise you support, opportunities, and performance-led financial rewards in a flexible work environment where you can:
At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.
Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.
Who We Are
At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.
Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.
The opportunity
We currently have an opportunity for an Ops Business Analyst to join our Finance team in our Plymouth, MN on a hybrid schedule. The Operations Business Analyst plays a key role in supporting finance system projects and operational processes. This role will be responsible for gathering business requirements, executing test cases, ensuring successful delivery of projects, and providing ongoing post implementation support.
The ideal candidate will have strong analytical skills, a collaborative mindset, and experience working with finance systems and cross-functional teams. They should be strategic thinkers who can bridge business needs and technical solutions. Successful candidates thrive in dynamic environments, managing multiple projects and priorities while focusing on continuous process improvement.
Some of the Ops Business Analyst responsibilities include, but are not limited to:
- Collaborate with project team in project planning from requirements through design, testing, implementation, and maintenance; with accountability for specific deliverables as needed.
- Translate business needs into detailed process flows, user stories, and business requirement documentation for the development team.
- Planning, developing and executing routine test cases and validating results during all phases of testing. Identifies and recommends improvements when appropriate.
- Develop an understanding of system interdependencies (policy administration, general ledger, portal, etc.) to ensure compatibility across platforms.
- Maintain and update project documentation, procedures, training materials, and user guides.
- Work with the QA team to translate use cases into automated test scenarios
- Builds strong relationships between Financial Systems and the Information Technology team in support of Finance Business Owners’ objectives. Provides input to help prioritize financial system projects.
- Support the team by triaging, documenting, and testing issues, and assisting with defect prioritization during sprint planning.
- Provide ongoing production support to business partners, including system administration tasks, responding to incoming requests, performing operational health checks, and data integrity reviews within defined SLAs.
- Support and/or lead multiple initiatives across multiple departments and/or lines of business.
- Bachelor’s degree in Accounting, Finance, or a related field.
- 3–5 years of relevant experience (internships included), ideally with an accounting concentration or degree.
- Basic understanding of accounting principles, including debits, credits, and financial statement presentation.
- Interest in financial systems, data integrity, and process improvement.
- Enjoys analyzing and improving process flows; brings a continuous improvement mindset.
- Excellent analytical, problem-solving, organizational skills, and ability to work both independently and collaboratively across team.
- Experience with testing methodologies and project lifecycle management.
- Proficient in Windows applications; experience with ERPs (e.g., PeopleSoft) and reporting tools preferred.
- Comprehensive medical, dental and vision insurance with no waiting period
- Competitive paid time off programs
- 401(k) savings and annual contributions of up to 12% of annual salary
- Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
Why choose Intact
We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.
Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.
Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.
Check out our Glassdoor reviews to see why people love working for Intact!
Our promise to you
Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.
In return, we promise you support, opportunities, and performance-led financial rewards in a flexible work environment where you can:
- Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
- Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
- Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.
At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.
Salary : $66,000 - $97,000