Commercial Lines Account Manager

Commercial Insurance Account Manager - Washington

This is a full-time role.  Experience and proper licensing are required.

Well-qualified candidate may be eligible for hybrid remote work (preferably) or remote work in the state of Washington.

Offices in Issaquah, Shelton, Bainbridge Island and Federal Way can serve as base locations.

You may find the location of your nearest Inszone office at: www.inszoneinsurance.com/locations

Compensation and Benefits:

• Group Health, Dental, Vision, and Life Insurance for employee and dependents, with company currently contributing 100% towards base HMO or PPO coverage, with additional options available for expanded coverage and dependent care.
• Health Savings Account, Short-Term and Long-Term disability options
• Paid time off, accrued paid sick days and time off to devote to your favourite charity
• Paid Holidays, including the day after Thanksgiving
• 401K retirement program with company contribution matching
• Access to our Employee Assistance Program

Qualifications:

• Insurance Experience – Active Property & Casualty License required. Insurance experience necessary.
• Multi-tasking - Ability to successfully manage different projects and tasks in a fast-paced environment.
• Communication – The ability to speak and write in a clear and calm manner, ensuring customer satisfaction above all.
• Organization – Ability to plan and operate in a well-organized manner.
• Team Oriented – Ability to work as a part of a team, as well as maintain a positive attitude and good energy in the workplace.

Responsibilities:

• Answer client’s questions regarding payments and notices.
• Process endorsements for clients.
• Manage a diverse book of house accounts.
• Cross-sell additional lines of business to existing customers.
• Support designated sales staff.
• Review and respond to renewal activities.
• Follow up and see tasks thru to completion.

We are looking to bring in an experienced Commercial Lines Account Manager to support and help grow an established Western Washington book of business.

The ideal candidate will be strong in customer relationship management, retention strategy, and overall account stewardship while also being proactive in identifying opportunities to strengthen and expand relationships within the existing book.

This role will include support of incoming new business opportunities in addition to ongoing cross-sell, upsell, account rounding, and general organic growth efforts tied to the book. We are looking for someone who naturally recognizes opportunities within conversations and relationships and can help create long-term customer value through thoughtful account management.

Preferred qualifications and experience:

• 3 years Commercial Lines experience preferred
• Functional familiarity with Applied EPIC strongly preferred
• Ability to independently manage day-to-day account activity
• Comfortable with applications, accords, marketing, proposals, and carrier communication
• Strong communication, organization, and customer service skills
• Generalist commercial experience preferred across a variety of account types

This position can be remote, though hybrid is preferred, when possible, near one of our existing office locations to support collaboration, training, and team integration. Ultimately, the right fit, experience level, and overall approach are more important than geography alone.

We are looking for someone dependable, positive, relationship-driven, and proactive who takes pride in both customer experience and long-term book health. 

Who We Are

Inszone Insurance Services is an independent insurance agency with more than 100 locations across the country. Our firm specializes in customized insurance products for businesses and individuals. Over the last three years, Inszone has ascended Insurance Journal’s Top 100 Property & Casualty Agencies, reaching the Top 30 in its most recent rankings. 

We have direct appointments with many major insurance markets. We pride ourselves in exceeding our client’s expectations, every time. If you are looking for a great work environment with advancement opportunities, Inszone is the place for you.

What We Are About

Our mission is to foster the ongoing development of career-oriented professionals providing the tools and resources necessary for growth. Fully supported career-driven professionals get to leverage their experience and insights, learning on the job and advancing in their career. We are proud to have a culture of professionalism and teamwork that allows you to learn, grow, and more importantly enjoy what you do, while cultivating profitability, productivity, professionalism, and longevity. 

Profitable.  Professional. Honest.  Positive.   Collaborative.  Supportive.   Committed.   Accountable.  These values and more are the hallmarks of Inszone.  Apply today and see for yourself!