Claims Adjuster

Are you a driven, ambitious, and energetic professional looking for your next challenge? Join Insurance Program Managers Group (IPMG) and become part of a dynamic team committed to innovation! For the past 27 years, our mission has been to create one-of-a-kind solutions for our partners. We bring proactive and tailored approaches to our clients, valuing the unique contribution of each team member. Together, we shape our identity and drive transformative change for our clients.

We are looking for a Workers' Compensation Lost Time Adjuster. This role is a full-time, exempt position who performs technical work on intermediate to complex workers’ compensation with lost time and litigated claims. This role is hybrid and based out of our St. Charles, IL office.

Essential Functions:

• Investigate claims to determine compensability, coverage, and exposure.
• Establish, monitor, and adjust reserves; authorize or deny payments.
• Review new claims within required timeframes (1–2 business days).
• Maintain accurate claim files, notes, coding, and diary management.
• Communicate claim status clearly and timely with clients, claimants, insureds, and partners.
• Draft and issue coverage correspondence; discuss outcomes with clients and agents as appropriate.
• Identify and pursue subrogation opportunities.
• Manage vendor selection and control claim-related costs.
• Negotiate settlements when appropriate.
• Collaborate with management, defense counsel, and nurse case management on complex claims.
• Ensure compliance with Medicare requirements, including Section 111 and MSAs.
• Handle claims across multiple jurisdictions and comply with client-specific protocols.
• Additional tasks requested by management.

Qualifications:

• At least 2 years of adjuster experience
• Knowledge of common software programs such as Microsoft Office and Excel
• Excellent verbal and written communication skills
• Great customer service skills

Compensation and Benefits:

• Salary range is $73,000 - $107,000 annually. This position may be filled at either the Regular or Senior level, depending on qualifications and experience. The posted salary range reflects both levels and encompasses two salary bands. Starting pay is typically targeted around the midpoint of the appropriate band, based on relevant experience, skills, and internal equity.
• IPMG offers a Year End Bonus to qualified employees
• Generous Time off - 20 days of PTO, paid holidays, paid Birthday off
• Medical, dental, and vision coverage on day one of full-time employment.
• Telemedicine is free for you and your family (day one) if you are covered under our medical plan.
• 401k match.
• Professional development support and a Linkedin Learning subscription.
• Flexible time off with an encouraged time away to support a healthy work-life balance.
• Life Insurance, Short term, and long-term disability on day one of full-time employment and paid for by IPMG.
• Onsite fitness center and showers, in our St. Charles, IL HQ office.

Our Interview Process:

May we suggest you review our website ahead of our contact at www.IPMG.com and check us out on LinkedIn too to see what we are up to lately. Our goal is to meet the real YOU! We want to learn what makes you tick and how you want to grow in your field. And, we will share more about IPMG and answer any of your questions. If we feel we have a match, you will have a chat with our hiring manager to discuss the technical nature of the position to ensure you have the skills needed to be a success.

All About IPMG:

IPMG is committed to a diverse and inclusive workplace. IPMG is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, religion, or other legally protected status.

Candidates that are selected and hired will need to submit to substance, credit, and criminal background screenings, and computer literacy testing.

IPMG is an Equal Opportunity Employer—M/F/D/V.