What are the responsibilities and job description for the Customer Service Representative (Orange County, CA) position at Insurance Navy?
Join the fastest growing auto insurance agencies in the Orange County area! We are seeking motivated representatives to join our team and grow with the company. We are seeking to fill multiple positions in our location in Santa Ana, CA.
About the company
Insurance Navy was formed in 2007 based out of Palos Hills, IL and focuses on non-standard auto insurance sales and services. We currently operate in 5 states with 27 locations, including a location in Santa Ana, CA. We strive to become the leading auto insurance broker in each state we operate in.
About the position
We are seeking motivated representatives to join our expanding team of service representatives and agents. These representatives will complete various tasks throughout the day, and will play a key role in the growth of the company. Tasks include, but not limited to, the following:
- Opening and/or closing the office location
- Answering a high volume of incoming phone calls
- Assist with a steady flow of walk in traffic to the office
- Take client's monthly payment
- Assist the client with any policy change such as adding a driver, vehicle, changing address, and other changes.
- Renewing insurance policies for clients
- Making office deposits
- More
Why work with Insurance Navy?
We are proud to offer generous benefits to all full time staff after a certain amount of time of being employed. Our benefits include the following:
- Paid Training
- Paid Insurance License fees ($500 value)
- Paid Vacation Time (as much as 120 hours per year).
- Paid Sick Leave (40 hours per year).
- Paid Holidays (6 holidays per year).
- Group Health, Vision, and Dental (50% paid by Insurance Navy).
- 401(k) Plan (4% match).
- Wellness Program (gym reimbursement, therapy reimbursement, 1 paid wellness day, etc.).
- Senior Staff (accelerated benefits to staff with a specified tenure)
All licensed agents are eligible for a guaranteed monthly bonus on their production. There are absolutely no quotas or minimums to reach in order to qualify.
There is room for growth in all departments of our company as we are expanding to different states all across the United States. If you think this position is a good fit for you, please feel free to apply and submit your resume and we will be in touch!