What are the responsibilities and job description for the Licensing & Carrier Access Operations Specialist position at Insurance Lounge, LLC?
Licensing & Carrier Access Operations Specialist
Remote (Pacific Time Zone) or In-Store | Hourly Position
At Insurance Lounge, our mission is simple: make insurance easier to purchase and understand. Whether customers walk into one of our storefront locations or connect with our team online, we deliver a modern, transparent, and consumer-first insurance experience—without commission pressure.
As one of the nation’s fastest-growing agencies, we’ve built the first truly interactive retail insurance environment, combining digital convenience with trusted licensed expertise. We’re expanding, and we’re looking for a Licensing & Carrier Access Operations Specialist who thrives in a fast-moving environment, enjoys solving operational challenges, and brings experience working directly with carriers and state regulatory agencies to keep our teams fully licensed, appointed, compliant, and ready to serve.
This role supports both corporate locations and franchise partners, and can be performed fully remote (Pacific Time Zone required) or from one of our retail locations. Opportunities are available for both Full-Time and Part-Time schedules, depending on candidate preference and business needs.
What You’ll Do
- Review, process, and submit contracting and appointment paperwork for new hires, franchisees, and agents
- Partner directly with carriers and state Departments of Insurance to secure licensing, appointments, access, and state affiliations
- Ensure accurate hierarchy setup and correct commission structure alignment
- Maintain accurate and organized licensing and appointment records
- Communicate clearly with internal teams, leadership, and partners regarding licensing and contracting status
- Monitor regulatory changes and communicate updates when needed
- Assist with hierarchy and commission audits
- Conduct background checks when required for licensing related items
- Support special projects as assigned
- Build, document, refine, and streamline licensing and contracting processes to improve efficiency, consistency, and scalability as we grow
What You Bring
- Minimum 2 years direct experience working with insurance carriers and/or state regulatory agencies in licensing, contracting, appointments, carrier access, or state affiliations
- Demonstrated ability to design, improve, and streamline operational processes
- Strong understanding of compliance requirements and carrier standards
- Exceptional attention to detail and accuracy
- Excellent communication and problem-solving skills
- Positive, collaborative, and proactive mindset
- Ability to work independently while staying organized
- Must be located in the Pacific Time Zone
Compensation
- Starting Rate: $24 – $34 per hour DOE (Dependent on Experience)
- Opportunities for rate increases as responsibilities grow and as you contribute to system development, process improvement, and operational scalability
Role Details & Benefits
- Hourly Position
- Flexible scheduling
- Opportunity for Part-Time or Full-Time engagement
- Remote or In-Store work environment
- Supportive, collaborative, growth-focused culture
Full-Time Employees Receive:
- Company-paid Medical, Dental & Vision Insurance
- Retirement Plan with Company Match
- Generous PTO & Sick Leave
Salary : $24 - $34