What are the responsibilities and job description for the Administrative Assistant to VP of Benefits position at Insurance Centers, Inc.?
Company Overview
Insurance Centers, Inc. is an independent insurance agency that has been insuring individuals, families, and businesses for over 65 years. We pride ourselves on offering the best rates for home, auto, business, health, and life insurance in North Central West Virginia.
Summary
Administrative Assistant to VP of Benefits is responsible for servicing employee benefit insurance clients. All training, education, testing, and exam fees are provided by Insurance Centers, Inc. We are looking for long-term employees who want a career- not just a job. Join us today!
Responsibilities
- Assist VP of Employee Benefits with benefit client retention, renewal processing and onboarding of new clients
- Provide proactive, personalized support to assigned clients
- Provide information to carrier underwriting in order to facilitate carrier quotes for employee benefit clients
- Assist employer clients and employees with questions related to their benefit plans throughout the year
- Prepare documents for clients for their annual open enrollment and new hire onboarding
- Communicate with insurance carriers and utilize their quoting portal to obtain quotes
- Build and maintain lasting relationships with clients by understanding and focusing on their needs
- Attend and participate in ongoing education for industry knowledge.
- General administrative support
- Maintain accurate client information in agency management system
- Qualifications
- Education: High School Diploma required.
- License: Life and Health Insurance License preferred.
- Experience: 2-3 years of insurance or customer service experience preferred.
- Excellent customer service skills required to be able to initiate, establish, and nurture meaningful business relationships through electronic, telephonic, and face-to-face communications.
- Excellent written and verbal communications. Exceptional telephonic customer service skills.
- Possess a positive demeanor and attitude to perform successfully in a highly active, team setting.
- Demonstrated ability to manage multiple competing priorities and time management skills.
- Demonstrated proficiency with computer systems, including, but not limited to Microsoft Office, and agency management systems.
- Organizational and time-management skills
If you're ready to make a difference in people's lives through exceptional service and support, we invite you to apply today and become part of our dedicated team at Insurance Centers, Inc.!
Pay: $15.00 - $25.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $15 - $25