What are the responsibilities and job description for the Employee Benefits Account Manager position at Insurance Center, Inc.?
Welcome to Insurance Center, Inc., a cornerstone in Wichita, Kansas, dedicated to providing exceptional insurance solutions. We're looking for a warm and dedicated Employee Benefits Account Manager to join our close-knit team right here in Wichita. If you have a knack for building relationships and a passion for helping businesses and their employees navigate the complex world of benefits, you'll find a fulfilling home with us. We pride ourselves on creating a supportive environment where you can grow your career while making a real difference.
Benefits
Paid Time Off (PTO)
Vision Insurance
Dental Insurance
Health Insurance
Life Insurance
Disability Insurance
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Retirement Plan
Responsibilities
Serve as the primary point of contact for a portfolio of employee benefit accounts, ensuring high levels of client satisfaction.
Guide clients through benefit plan options, enrollment processes, and policy renewals.
Respond promptly and effectively to client inquiries regarding benefits, claims, and policy details.
Collaborate with internal teams to resolve client issues and ensure seamless service delivery.
Maintain accurate and organized client records in the CRM system.
Proactively identify opportunities to enhance client relationships and service offerings.
Stay current with industry trends and legislative changes affecting employee benefits.
Requirements
Minimum of 2 years of experience in client service, account management, or a related field within the insurance or benefits industry.
Strong understanding of employee benefits programs (health, dental, vision, life, disability insurance).
Excellent communication, interpersonal, and problem-solving skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
Ability to manage multiple accounts and prioritize tasks effectively.
Detail-oriented with a commitment to accuracy.
A positive attitude and a genuine desire to help people.