Manager, Human Factors Engineering

Manager, Human Factors Engineering (Hybrid-Acton, MA)

The Insulet Human Factors team is looking for an enthusiastic and team-focused Manager of Human Factors Engineering that has a desire to lead a team in the application of Human Factors principles to design safe, effective, and usable products for the diabetes-care industry.

We have an exciting opportunity for an exceptional Manager of Human Factors Engineering to apply his/her Human Factors expertise to the definition, design, evaluation, and validation of next-generation medical devices and systems. We are seeking an individual with proven Human Factors leadership and skills in the regulated environment of medical device product development.

You will be joining a small, dynamic team of Human Factors Engineers to contribute to the design and development of innovative, next-generation medical devices. The ideal candidate is someone who has the technical know-how and management experience to lead a small team through the product development process, thrives in highly collaborative environments, is an analytical thinker, has a high level of curiosity, an aptitude for problem solving, and wants to make a direct impact on patient lives by ensuring the products they use achieve world-class safety and usability.

Responsibilities:

• Oversee a team of direct reports who author, review, and edit Human Factors engineering documentation related to assigned projects, ensuring the efficient delivery of high-quality documentation. Examples of documentation include:
• Formative protocols and reports
• Validation protocols and reports
• Usability plans
• Use Specifications
• User Interface Specifications
• Use Related Risk Analyses
• Guide the creation and execution of formative and summative studies to support medical device design optimization to identify potential use errors.
• Work cross functionally within product core teams to ensure use-related risks have been comprehensively evaluated and that appropriate risk controls are in place to ensure safe and effective use.
• Ensure Insulet’s Human Factors Engineering process is in compliance with FDA guidance and recognized standards including IEC 62366, HE75, and others.
• Oversee planning and delegation of Human Factors Engineering activities, aligning work with project timelines and regulatory requirements while monitoring team capacity to ensure workloads are balanced, achievable, and sustainably resourced.
• Ensure the daily function, motivation, and mentorship of a team of highly trained human factors engineers.
• Interview, train, and mentor new employees. Help employees set personal development goals as well as articulate to them both short and long-term company goals to ensure team work alignment.
• Guide the analysis of results from formative evaluations used to make recommendations for improvements based on Human Factors guidelines and best practices.
• Provide research and design inputs related to human capabilities and product interactions to inform design and contribute to the verification and the validation of medical devices.
• Leverage product development experience to provide strategic direction to the Human Factors team surrounding the deployment of resources across different pipeline projects, understanding the priority of projects is dynamic and shifts over time.

Education and Experience:

• Master’s or PhD degree in Human Factors, Human Computer Interaction, or related discipline.
• 7 years of work experience including 5 or more years of relevant Human Factors engineering experience in the medical device industry (can include internship and/or graduate school experience).
• 3 years of management experience.

Skills/Competencies:

• Human Factors experience in the medical device industry required.
• Deep understanding of Human Factors FDA guidance and recognized standards (HE75, IEC 62366) related to medical devices.
• Prior industry experience with user-centered design methods and conducting formative and summative usability evaluations, including facilitation in support of product development.
• Deep understanding of the theories, principles, and data associated with human performance capabilities and limitations (perceptual, cognitive, motor, biomechanical, and anthropometric).
• Ability to self-motivate and self-manage as well as motivate and find appropriate challenges for a team of Human Factors Engineers
• Ability to apply Human Factors principles and methods to the design, definition, evaluation, launch, and use of medical devices.
• Ability to strategically direct and mentor junior staff members and contractors.
• Excellent verbal and written technical communication skills.
• Ability to plan and conduct effective meetings and presentations.
• Ability to collaborate effectively in multi-disciplinary teams.
• Willingness to travel as needed (up to 25% of the time).

NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office). #LI-Hybrid

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $143,400.00 - $215,100.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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