What are the responsibilities and job description for the Clinical Business Support Manager position at Insulet Corporation?
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Position Overview :
Reporting to Clinical Business Director the Clinical Business Support Manager will be responsible for leading the Clinical Training Specialist Team and the Clinical Operations Supervisor overseeing the Clinical Operations Specialists. Additionally, they will provide leadership, clinical business guidance and support to the Clinical Services Managers, District Sales Managers and Regional Business Directors along with the Commercial Sales Training teams at Insulet.
Responsibilities :
- Oversee the day-to-day operations for the Clinical Training Specialist team
- Define, manage, and implement enhancements to processes and systems to refine the Clinical Training Specialist Team
- Provide coaching and feedback to the Clinical Training Specialist team
- Collaborate with Regional Business Directors, District Sales Managers, Territory Managers, and Clinical Services Managers to address clinical vacancies
- Oversee the day-to-day responsibilities of the Clinical Operations Supervisor and support the team with improving clinical operation efficiencies
- Collaborate with compliance, legal, regulatory, and accounts payable to oversee actions of the Clinical Operations Specialist
- Weekly calls with business analyst to provide Salesforce enhancements to drive clinical efficiency and updates to meet business needs
- Attend weekly calls collaborating with Sales Training, Medical Affairs, Instructional Design, as well as Project Managers from franchise groups to align on needs of meeting clinical efficiencies.
- Offers feedback on clinical operation and training metrics to CBD to drive inspection, execution and implementation
- Completes all administrative tasks in a timely manner.
- Participate in bi-weekly conference calls with Clinical Business Director and join DSM or RBD calls as requested.
- Provide support and assistance, as required, to the Vice President, Clinical Business
Director, Regulatory & Clinical Affairs, Product Support, Marketing, Managed Care and the Commercial Field Teams.
Education and Experience :
Skills / Competencies :
Physical Requirements :
NOTE : This position requires field-based working arrangements (travel within assigned territory required). #LI-remote
Additional Information :
The US base salary range for this full-time position is $105,800.00 - $159,050.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Salary : $105,800 - $159,050
