Technical Account Manager

• Key success factors in this role are the ability to identify issues /problems, develop solutions, deliver and capture value. This requires the Sales Expert to gain a deep understanding of customer needs and processes as well as our product and service offerings.     
• Generate new and repeat sales by providing product and technical information in a timely manner and by building and maintaining customer relationships
• Develop and implement a business plan to increase customer base and sales in Printed Electronics market to meet annual sales goals
• The Sales Expert is also responsible for managing and strengthening relationships at all levels of the customer organization within the manufacturing, engineering and technical group.  
• The position requires initiative, effective time management and result orientation. The Sales Expert needs to have excellent communication skills and the ability to lead a team of peers.
• Provide technical support to customers and sales team through knowledge of product, samples, and data sheets
• Providing training seminars to Technical Account Manager and Distribution Sales Managers 
• Support INSULECTRO activities by attending and participating in trades shows, symposiums, industry and customer events
• Support Product Management team in identifying new products INSULECTRO should add to product portfolio
• Partner with suppliers and manufacturing to further penetrate customer base
• Work with Inside sales (DSM) teams to continue to develop increase MCM percentages
• Service North America and increase sales by value selling, cross-selling, up-selling, add-on sales & offering promotional sale inventory
• Visit customer sites and provide excellent customer service and satisfaction while increase sales output
• Partner with internal departments such as product management, supply chain, purchasing, etc., to ensure timely delivery of product and ensure product is on hand
• Work with TAM’s, DSM’s, product management team and materials group in forecasting material requirements and interface with customers on needs
• Educate customers about terminology, system tools and features, and benefits of products to improve product-related sales and customer satisfaction
• Review quotes, orders, and returns; provide accurate information regarding availability of in-stock items
• Plan and prioritize sales calls, sales visits, pricing decisions, etc to maximize usage of time management, utilize salesforce.com in establishing opportunities in the full sales cycle from Discovery to Won and buying
• Ability to change gears instantly and adapt to different environments; good communication skills with individuals of all levels; able to take rejection and be highly competitive

• Self-motivated business professional who is driven to succeed and is results orientated
• Technically competent in the Printed Electronics industry with a proven track record for sales and new business development
• Minimum 5 years outside sales experience or technical support in the printed electronics industry
• Four-year degree Engineering or Business
• Proven sales/business development record
• Ability to travel >30% 
• Excellent communication and interpersonal skills
• OEM Experience a plus
• Proficient in Microsoft Excel, Word, PowerPoint 
• Familiarity with SalesForce.com or other CRM system is a plus 

• Competitive salary and commission plan
• Fun, high-energy company with a work hard, play hard attitude
• Comprehensive health benefits package including Medical, Dental, Vision, Life, Disability Insurance and more.
• 401(K), Paid Time Off and Holiday pay
• A great group of people to work with!

The salary range for this position is between $85,000 and $95,000 per year depending upon experience.

Salary : $85,000 - $95,000