What are the responsibilities and job description for the Scheduler position at Insulation Northwest, LLC?
We are seeking a highly organized and detail-oriented Scheduler to coordinate and manage scheduling tasks within our office.
Key Responsibilities
Key Responsibilities
- Scheduling & Coordination
- Create, update, and maintain daily work schedules for installation crews.
- Pull schedules and job details from client portals.
- Ensure all schedule changes are communicated promptly to field teams.
- Communication & Customer Service
- Answer phones and respond to emails in a timely and professional manner.
- Provide status updates to clients, internal staff, and suppliers.
- Assist with resolving warranty concerns and coordinating follow-up visits when needed.
- Pull purchase orders and verify job-related documentation.
- Enter job details accurately into company systems.
- Create job tickets and distribute them to the appropriate teams.
- Maintain organized digital and physical records.
- Learn service areas and job site locations to improve scheduling efficiency.
- Work with a sense of urgency to meet deadlines and support daily operations.
- Assist with additional office tasks as needed.
- Previous experience in scheduling, dispatching, or office administration preferred.
- Strong communication skills, both written and verbal.
- Ability to manage multiple tasks with accuracy and urgency.
- Comfortable with computers, client portals, and data entry systems.
- Strong p