Accounts Receivable Analyst

Job Summary:

Compensation: $58,000 - $72,000

The Accounts Receivable (AR) Analyst plays a key role in the Corporate Finance team, supporting the accuracy, efficiency, and integrity of the company’s receivables and related customer accounting functions. This position is responsible for analysis of billing, cash application, and collections results, including customer account reconciliations while driving continuous improvement in AR processes across the organization.

In this role, the AR Analyst will also support automation initiatives, analyze customer and rebate data, and collaborate with sales, operations, and tax teams to ensure the completeness and accuracy of financial information for a growing wholesale distribution network serving residential and commercial insulation markets.

Responsibilities/Duties:

• Accounts Receivable Operations
  • Monitor customer account details for nonpayment, delayed payments, and irregularities, and follow up to ensure timely resolution.
  • Perform monthly account reconciliations and review AR aging reports to ensure compliance and alignment with corporate financial goals.
  • Investigate and resolve payment discrepancies, billing issues, and customer inquiries promptly and professionally.
  • Review and reconcile rebate transactions and customer incentive programs, ensuring contractual compliance and accurate profitability analysis.

• Process Improvement and Systems Management
  • Support the implementation and enhancement of AR systems, automation tools, and digital workflows to improve speed, accuracy, and reporting capability.
  • Act as a change agent by adapting to evolving business needs and implementing best practices in AR and credit management.
  • Support the AR Team Lead documentation and maintenance of standardized AR policies, procedures, and internal controls across all business units.
  • Partner with IT and Finance leadership to ensure AR system integrations align with ERP functionality and company objectives.

• Cross-Functional Collaboration and Analysis
  • Partner with Credit and AR to review and analyze account receivable and customer related issues and inquiries, resolving collection issues and clearing open credits on account.
  • Collaborate with Sales, Operations, and Vendor teams to ensure complete and accurate data transfer for billing, rebate calculations, and related financial reporting.
  • Investigate and resolve complex issues such as pricing errors and rebate variances in coordination with business unit leaders.
  • Review and provide guidance to Sales and Credit on credit card processing matters, including surcharges, authorizations, chargebacks, and funding reconciliations.
  • Support Corporate Finance teams with analysis of cash application trends, AR aging metrics, and working capital performance.

• Compliance & Audit Support
  • Maintain accurate and thorough documentation in accordance with company policy and accepted accounting practices.
  • Assist with annual audits by providing necessary documentation and support.

Leadership Competencies

• Leads Self
  • Communicates Effectively & Candidly
  • Drives for Results
  • Demonstrates Accountability
  • Takes Initiative
  • Collaborates

Qualifications/Skills:

• Technical Proficiency
  • Proficient in using SAP for accounts receivable and related financial processes.
  • Advanced Excel and data analysis skills; proficiency with BI/reporting tools preferred.

• Analytical & Problem-Solving Skills
  • Excellent analytical and problem-solving abilities with a focus on process optimization.
  • Strong attention to detail and accuracy in financial transactions and reporting.
  • Focused on compliance with company policies and industry regulations, with strong ethical standards in handling sensitive financial data.

• Organizational & Time Management Skills
  • Strong organizational abilities with a keen eye for detail.
  • Proven ability to multi-task, meet firm deadlines, and proactively prioritize tasks in a fast-paced environment.
  • Demonstrated success in achieving set goals within tight timelines.

• Communication, Adaptability & Collaboration
  • Excellent verbal and written communication skills for effective collaboration and issue resolution.
  • Capable of working independently and as part of a team to support shared objectives.
  • Responds effectively to evolving systems, processes, and business priorities.

Education/Experience

• Bachelor’s degree in Accounting, Finance, or related field preferred.
• 3–5 years of experience in Accounts Receivable, Accounting, or Financial Analysis; experience in a corporate setting strongly preferred.
• Familiarity with ERP systems (e.g., SAP, Oracle, NetSuite, or Epicor) reporting and AR automation tools. SAP S/4HANA experience would be ideal.
• Experience with rebate programs, pricing structures, and credit management processes is a plus.

One of the core values at IDI is Family, and it shows in our benefits! From health coverage (medical, dental, vision) to a 401(k) with a company match, we take care of our team members. Enjoy paid time off for vacation and holidays, plus perks like life and disability insurance and an employee assistance program to support you when you need it most. We know that benefits are an important part of your compensation package, so we’ll share full details on eligibility and benefits during the hiring process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.