Field Service Technician - MI

Description

Field Service Technician

Full-Time | Travel-Based | Hands-On Technology Role

Love working with cutting-edge equipment? Enjoy travel, problem-solving, and being the go-to expert?

InstroTek is looking for a Field Service Technician to install, service, and support industry-leading testing equipment used in construction materials and quality assurance.

This is a highly visible, customer-facing role for someone who enjoys working independently, solving technical challenges, and making a real impact in the field. Expect ~80% travel, exciting job sites, and continuous learning in a fast-growing company.

What You’ll Do

• Install, calibrate, troubleshoot, and repair InstroTek testing instruments
   
• Perform on-site and remote service visits at customer facilities
   
• Train customers on proper equipment operation and maintenance
   
• Serve as the primary technical contact for assigned customers
   
• Document service activities, maintenance logs, and communications
   
• Maintain tools, test equipment, and spare parts inventory
   
• Follow all safety and environmental regulations in the field
   
• Collaborate with engineering and quality teams to resolve complex issues
   
• Share field feedback to support product improvements
   
• Take on additional responsibilities as needed

Requirements

What You Bring

Skills & Abilities

• Strong mechanical and electrical troubleshooting skills
   
• Experience with laboratory or field testing equipment (construction materials testing preferred)
   
• Proficiency with diagnostic and calibration tools
   
• Excellent customer service and communication skills
   
• Ability to work independently with minimal supervision
   
• Comfortable using Microsoft Office and CRM/service software
   
• Valid driver’s license and willingness to travel regionally
   

Qualifications

• Associate degree or technical training in electronics, electrical, or mechanical engineering (or related field)
   
• Minimum 2 years of field service or technical support experience
   
• Ability to read schematics, technical manuals, and safety documentation

Physical & Work Requirements

• Frequent travel (approx. 80%), including overnight stays
   
• Ability to lift and carry 50 lbs regularly
   
• Standing, walking, bending, kneeling, and occasional climbing
   
• Comfortable working in materials labs with asphalt, concrete, and soil
   
• Exposure to outdoor conditions, dust, noise, and moving mechanical parts
   
• Good vision, including close, color, and depth perception  
• Laboratory facilities contain minor, fully shielded radiation sources used strictly for materials testing
   
• All areas are monitored and controlled under strict safety protocols
   
• Exposure risk is minimal and well below occupational safety thresholds

Why InstroTek?

We don’t just offer a job — we offer a career path.

Full Benefits Package Includes:

• Medical, Dental & Vision Insurance
   
• Life Insurance
   
• Short- & Long-Term Disability
   
• 401(k)
   
• Paid Maternity & Paternity Leave
   
• Generous Paid Time Off
   

Plus continuous training, competitive compensation, and real growth opportunities in a rapidly expanding company.

Equal Opportunity Employer

InstroTek, Inc. is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.