What are the responsibilities and job description for the Field Service Technician position at Instron?
Company Description
Instron® is a global organization that designs, manufactures, sells and services materials testing systems. Instron is the clear global leader in materials testing applications and its leadership in the marketplace is continually expanding. You will find that our established strength, progressive approach, and team focus offers exceptional opportunities for career development.
Job Description
We have an opportunity for a highly motivated person whose work will reflect Instron’s commitment to customer satisfaction. Working from home, out of the Philadelphia, PA area, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation, on a wide range of Instron’s products.
You will be provided with a company vehicle, appropriate tools/equipment, including a laptop computer, cell phone, and MI-FI device and the assurance that you have the support of well-established service operation. You will have regional responsibility in the greater Philadelphia metropolitan area. Occasional travel to other locations in the US may be required, as much as up to about 40% overnight travel.
Qualifications
Successful applicants will have a two or four-year technical degree from an accredited university and knowledge of electro–mechanical systems. Equivalent military / trade school training may be accepted in lieu of degree. Must have the ability to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with materials testing systems. Must be able to interpret blueprints and schematics, understand electrical, mechanical and electronic systems and be familiar with PC’s including operating systems and Windows applications. This role requires a high level of autonomy, as well as superior organizational, time management and customer service skills.
Prior field service experience strongly preferred
Automation systems experience is a plus
Experience performing preventative or corrective maintenance on servo hydraulic systems preferred
Experience with materials testing preferred, but not required
Experience delivering hands on and classroom training on topics technical in nature preferred
Additional Information
Take this opportunity to join a successful team where you can make an immediate impact. Enjoy excellent on and off the job training, a competitive salary, and a generous benefits package that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program.