Operational Compliance Manager

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. Prepares and ensures the accuracy & timeliness of all CalAIM reporting with both a data and an operational lens. RESPONSIBILITIES: Provides direct supervision to Program Coordinator (administrative position) Prepares reports for funders and internal leadership to demonstrate current operational status, metrics, and billing for CalAIM programs. Revises/edits reported data when discrepancies/errors/questions arise. Works with Senior Director and Vice President of Community Living Services in analyzing prepared data to identify areas of operational enhancement. Collaborates with Technology Services & Business Intelligence Departments in conjunction with Senior Director to ensure accurate data collection development. Maintains understanding of day-to-day operations and contract requirements in order to review reports for errors prior to submission. Tracks due dates for reports across multiple programs and ensures timely submissions. Establishes and maintains open and effective communication with health plan funders and other internal IOA departments. Attends and actively participates in team and program meetings, activities and problem-solving endeavors; contributes to open lines of communication within the team. Understands and applies the regulatory and procedural requirements of the Institute on Aging. Attends continuing education classes and/or inservice training to increase knowledge and skills as it relates to reporting and relevant Medi-Cal policy changes. All other reasonably related responsibilities as assigned. EDUCATION: Bachelor’s degree in a health-related field; preferably Masters of Public Health. BACKGROUND AND EXPERIENCE: At least 2 years’ experience in data collection and analysis regarding health care services. At least 2 years’ experience working within Medi-Cal/public service/non-profit sector programming. Preferable experience working with managed care plans. Must be highly organized and ability to prioritize multiple tasks. Extensive knowledge of MS Office Suite programming (particularly MS Excel) required. Compensation Range: $ 75,433.00 - 95,400.25/Annual This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. This range does not include any additional equity, benefits, or other non-monetary compensation which may be included. Institute on Aging reserves the right to revise job descriptions or work hours as required. We are an Equal Opportunity Employer We encourage you to learn more about IOA by visiting us here. IOA reserves the right to adjust work hours or duties when appropriate. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. A job with benefits that goes above and beyond. From competitive salaries to investment and retirement opportunities, we offer all our employees first-rate benefits. Coupled with outstanding health coverage, robust wellness programs, and additional perks like free yoga and massage therapy, we make a rewarding career even more rewarding.