What are the responsibilities and job description for the Administrative Team Member position at Institute of Physical Art, Inc.?
Job Overview
We are seeking a permanent, full-time, detail-oriented and organized professional to join our team. The Institute of Physical Art (IPA) business office oversees and coordinates seminars for health care professionals nationally and internationally. This administrative role is essential for ensuring smooth daily operations and providing exceptional support to other team members, the IPA presenters and clients. The ideal candidate will possess strong clerical skills, good mathematical aptitude, a customer-focused mindset, and proficiency in various office software applications. PTO available for full time position.
Responsibilities
- Ongoing communication with owners, team members, presenters and clients.
- Manage inventory and processing of IPA products and course materials.
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Process seminar registrations and payments
- Utilize commercial software to upload e-learning modules developed by seminar faculty.
- Assist with clerical tasks such as filing, data entry, and document preparation.
- Support the team with customer support functions, ensuring a positive experience for all clients.
- Utilize Google Workspace tools for collaboration and communication among team members.
Experience
- Previous detail-oriented experience in an office environment.
- Strong customer service skills with the ability to communicate in detail.
- Proficiency in Google Workspace applications (Docs, Sheets, Calendar) is essential.
- Proficiency in Microsoft Word and Excel
- Experience in time management to meet critical recurring deadlines.
- Ability to identify business needs of the company and conceptualize and organize a solution to improve business processes of IPA.
Join our dynamic team where your contributions will make a significant impact on our operations and client satisfaction!
Job Type: Full-time
Pay: $21.50 - $23.50 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $22 - $24