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DIRECTOR OF COMMUNITY ACCESS

INSTITUTE OF AMERICAN INDIAN &
Santa, NM Full Time
POSTED ON 8/2/2026
AVAILABLE BEFORE 9/24/2026
Description:

SUMMARY OF RESPONSIBILITIES

The IAIA Director of Community Access is responsible for ensuring IAIA’s compliance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and disability-related state and federal laws. The Director of Community Access coordinates student accommodations, oversees grievances related to discrimination based on disability, develops and provides training to the campus community, and ensures campus spaces and programs are accessible. This position also manages IAIA’s Student Emergency Fund program.

ESSENTIAL POSITION FUNCTIONS

  • Process and track reasonable accommodation requests for students, meet with students one-on-one to identify barriers to access and necessary accommodations, and work closely with faculty and staff to ensure student accommodation plans are implemented.
  • Oversee the prompt, effective and equitable intake, investigation, processing, final reports and timely resolution of all cases related to discrimination, harassment and retaliation based on disability.
  • Facilitate trainings and technical assistance workshops for achieving and maintaining compliance with the ADA and disability-related laws.
  • Assist faculty and staff with providing modifications and accommodations to ensure courses, programs, materials, online systems, and spaces are accessible and access issues are integrated into daily operations, policies, and education.
  • Review and assist in developing relevant policies, practices, and procedures to create or maintain compliance with disability-related laws and reduce barriers to access.
  • Serve as a member of IAIA’s Behavioral Intervention Team (BIT).
  • Manage IAIA’s Student Emergency Fund program by intaking funding requests, communicating application decisions, arranging payments to third parties, and tracking funding requests, payments, and grant-specific outcomes.
  • Perform other duties as assigned.
Requirements:

REQUIRED EXPERIENCE AND EDUCATION

Bachelor’s degree in a relevant discipline plus at least 3 years of experience in ADA compliance and 1-3 years working in an educational setting, 1 year working in ADA compliance with demonstrated understanding of disability-related laws and 3 years experience working in an educational environment. Experience working with diverse communities, such as Native American organizations, and an understanding and appreciation of Native American arts, culture, and higher education is important.

PREFERRED: An advanced degree and/ or related professional certification (e.g. social and behavioral science and social work).

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES

  • Knowledge of current state and federal laws and regulations, institution policies, practices and procedures, best practices and trends in the field of higher education concerning discrimination, harassment and retaliation policies that violate the Americans with Disabilities Act (ADA) and other federal and state disability-related laws, regulations and requirements
  • Ability to review confidential medical documentation and work collaboratively with students to identify barriers to access and necessary accommodations
  • Ability to design and deliver training programs to all campus constituents, demonstrate attendance accountability and assess training effectiveness
  • Skilled in effective investigation techniques and ability to analyze information and data to reach sound conclusions
  • Ability to facilitate small groups, build relationships, and balance multiple, varying and often conflicting interests
  • Ability to compile, analyze and report statistical data
  • Ability to appropriately handle confidential issues, content, and language, and act as an impartial party in managing complaints, investigations, reports, data, etc.
  • Excellent oral, written and interpersonal skills including emotional intelligence
  • Ability to work effectively as a team member
  • Demonstrated understanding of and sensitivity to working with individuals and groups representing a wide range of diverse academic, cultural, disability, ethnic, geographic and socioeconomic backgrounds
  • Knowledge of computers and job-related software programs

WORKING CONDITIONS

  • Work is performed in an office environment, with attendance required for campus and off campus meetings.
  • Out-of-town travel for meetings and conferences is expected using a personal or company vehicle.
  • This job description does not list all the duties of the job.


  • Though not initially expected to be a supervisory position, this position may be responsible for the supervision of assigned staff in the future.
  • Performance evaluation will include assessment of program, training and other metric outcomes as required.
  • Management has the right to revise this job description at any time.
  • The job description is not a contract for employment.

Salary.com Estimation for DIRECTOR OF COMMUNITY ACCESS in Santa, NM
$103,767 to $150,892
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