What are the responsibilities and job description for the Live-In Resident Assistant position at Institute for Human Services?
Position Summary:
We are seeking a reliable, compassionate, and accountable Live-In Resident Assistant to support individuals on their journey to stability and wellness This role plays a critical part in maintaining a safe, structured, and supportive living environment while assisting guests/residents with daily needs. This is a hands-on role suited for individuals who value service, structure, and community, and who can maintain appropriate boundaries while building rapport.
Essential Functions:
Program Support
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Help residents with basic life skills (e.g., time management, hygiene routines, daily structure)
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Encourage participation in treatment, group activities, and house meetings
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Support intake and orientation of new residents
Resident Supervision & Support
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Conduct regular check-ins with residents and provide supportive, recovery-oriented engagement
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Observe and document resident behavior, participation, and any incidents or concerns
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Support crisis de-escalation and follow established protocols when concerns arise
Safety & Compliance
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Maintain appropriate professional boundaries with residents at all times
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Respond to emergencies in accordance with established procedures
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Support compliance with licensing, health, and safety standards
Documentation & Communication
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Maintain accurate, timely reports of activities, incidents, and resident updates
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Communicate effectively with case managers, clinical staff, and leadership regarding resident status
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Report policy violations, safety issues, or behavioral concerns promptly
House Operations
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Ensure cleanliness and upkeep of common areas; support light housekeeping oversight with residents
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Assist with food coordination and basic household organization
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Maintain inventory of basic supplies and report needs
Minimum Qualifications
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High school diploma or equivalent required
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Experience in human services, behavioral health, recovery support, or residential settings preferred
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Strong interpersonal and communication skills
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Ability to manage conflict, maintain composure, and exercise sound judgment
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Good computer skills for documentation
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CPR/First Aid certification
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CPI certified
Work Environment & Expectations
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Live on-site and be available to meet the needs of the program
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Ability to navigate a dynamic environment with individuals in early recovery
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Must maintain strict confidentiality and professionalism
Compensation
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Housing included (details provided during hiring process)
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From $17/hr
Ideal Candidate: Someone who is dependable, grounded, and mission-driven and able to balance empathy with accountability and structure. This role is not passive; it requires engagement, consistency, and a strong sense of responsibility to both guests/residents and the program.
IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.