What are the responsibilities and job description for the Administrative Assistant position at Institute for Human Services?
The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness. For over 45 years, we've been at the forefront of creating tailored solutions for those in crisis, offering a continuum of care that includes emergency shelters, housing programs, health services, employment assistance, and outreach.
Compensation:
Starting from $20.00 hourly, actual pay commensurate with experience.
Essential Functions:
- Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization.
- Provide administrative coordination of the teams efforts in the delivery of services to IHS guests and the community.
- Work collaboratively and communicate regularly with internal teams to ensure the positive outcomes and the removal of barriers to employment are met.
- Track and report data, ensure files are complete and audit ready.
- Maintain up-to-date policies and procedures for department.
- Triage incoming calls professionally and ensure proper follow through of all phone inquiries.
Required Knowledge/Skills/Abilities:
- Strong organization skills with an excellent ability to communicate (written/verbal) effectively.
- Proficient with Microsoft Office including Excel.
- Possess personal qualities of integrity, credibility, and commitment to mission.
- Flexible and able to multitask; can work within an ambiguous, fast-moving environment
Required Education and Experience:
- Experience in administrative support in a non profit setting; experience in organizing office work and with great follow through skills. Knowledge of accounting and/or payroll principles a plus.
- Strong interpersonal, verbal and written communication skills with an emphasis on bridging communication b/w teams.
- Strong computer skills; proficient in Microsoft applications.
- Possess personal qualities of integrity, patience and commitment to mission.
- Flexible and able to multitask; can work within an ambiguous, fast-moving environment.
Position Type/Expected Hours of Work:
Regular Full-Time classification. General business hours M-F, flexible schedule that meets department's needs. Hours and days may vary based on the needs of the organization.
IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.