Demo

Sales Enablement Specialist

Instem
Boston, MA Full Time
POSTED ON 4/10/2026
AVAILABLE BEFORE 5/24/2026
Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina.

Status: Permanent

Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation Plus Public Holidays Buy and Sell Scheme.

Who’s Instem?

Well, we’re a global provider of bespoke industry-leading software solutions and services, which facilitate the pre-clinical, and clinical phases of the drug discovery process. We have over fifteen products in our portfolio, used by over 700 pharmaceutical clients (including all the top 25!)

What’s the culture/environment like? For a global business of over 400 staff, we very much have a family feel. You’ll be part of a friendly, communal, solution based, flexible environment, where you’ll feel empowered, valued and accountable. We’ll invest in you as a person and encourage you to take part in companywide workshops for wellbeing, mental health, critical conversations, and strengths.

The Sales Enablement Specialist is responsible for supporting the sales process as the key product subject matter expert and acts a strategic technical advisor. They support the wider Commercial team to shape client strategies, mentor others in the team and collaborate with leadership to expand market presence.

Please note: This role is a position that involves travel, you should have the ability to travel 50% of time, including international travel.

What are you responsible for?

  • Deliver high-impact presentations and tailored demonstrations for all level of stakeholders at client organizations, industry conferences and strategic events.
  • Configure product demonstrations; maintain demo scripts, demo laptops and documentation.
  • Design and validate solution architectures aligned with client business objectives and regulatory requirements.
  • Partner with sales leadership to develop competitive strategies, address technical objections and close high-value deals.
  • Provide insights to product management and strategy and teams based on emerging trends and client feedback to guide roadmap decisions.
  • Oversee technical contributions to RFIs/RFP, ensuring alignment with client needs and compliance standards.
  • Work collaboratively with other specialists, fostering technical excellence and best practices across the team.
  • Adherence to the Company’s Quality Management System to ensure that all work is handled securely, professionally and diligently.


Skills, Knowledge & Experience

  • Experience in providing solution sales support for an enterprise software platform, preferably data management / information management solutions in the life sciences industry.
  • Familiarity with early-stage development, pre-clinical operations, and industry standards.
  • Demonstrated ability to lead cross-functional initiatives
  • A solid technical background; able to configure specific customer requirements and articulate product architecture, platform capabilities and detailed functionality to IT staff.


An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link: https://www.instem.com/privacy/

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