What are the responsibilities and job description for the Customer Service & Production Assistant position at INSTANT IMPRINTS Vancouver WA.?
Job Summary:
We’re looking for a friendly, dependable, organized team member to help customers and support production of branded apparel, signs, and promotional products.
Our values: Treat people with kindness and respect, do business honestly, keep our commitments, and take pride in serving customers.
What you’ll do:
· Assist customers in person, by phone, and by email.
· Organize orders and maintain accurate information.
· Sort, check, and package completed orders.
· Assist with embroidery, screen printing, and general production.
· Help keep the shop organized and orders on schedule.
What we’re looking for:
You communicate clearly, pay attention to details, follow through, and jump in where needed. Consistent attendance, punctuality, and timely communication about scheduling concerns are essential to our small team.
Customer service experience and comfort using computers are valuable. A willingness to learn and help with hands-on production, including embroidery and screen printing, is essential.
Schedule: Monday–Friday, 9 a.m.–3 p.m., with a 30-minute unpaid lunch (27.5 paid hours weekly). Occasional availability until 4 p.m. is needed during busy periods, with advance notice whenever possible.
Starting pay: $18.50/hour, with a performance review after a 90-day introductory period.
Apply: Email your resume and a brief introduction to dan@instantimprints.biz. Include your availability and why this position interests you.
Pay: $18.50 - $19.00 per hour
Expected hours: 27.5 per week
Work Location: In person
Salary : $19 - $19