Senior LMS Analyst

• As a Senior LMS Analyst, you will partner with the Learning & Development team to administer, enhance, and support the organization’s learning management system (LMS). This platform plays a key role in delivering learning and career growth opportunities to Team Members worldwide.

• Create, update, and manage learning content within the LMS, including eLearning modules, instructor-led sessions, and structured learning programs.
• Analyze and report on learning activity data, including enrollments and completions, to provide visibility into participation trends and learner engagement.
• Act as an escalation resource for LMS-related technical issues, ensuring timely resolution and closure of support cases.
• Produce clear documentation and user guides to support both end users and administrators in effectively utilizing the LMS.

• Success in this position will be demonstrated through a combination of technical expertise, problem-solving ability, and strong collaboration with stakeholders.

• At least two years of hands-on experience working with the Cornerstone Saba learning management system.
• Two or more years of experience using content development tools such as Articulate Storyline, Articulate Rise, and Adobe Captivate, including publishing content in SCORM, AICC, or xAPI formats.
• A minimum of two years of experience performing bulk data uploads into an LMS using tools such as Cornerstone Saba’s Rapid Data Import.

• Bachelor’s degree or higher.
• Five or more years of experience administering or working within the Cornerstone Saba LMS.
• Five or more years of experience developing and publishing content using tools like Articulate Storyline, Rise, and Adobe Captivate with SCORM/AICC/xAPI standards.
• Experience using ticketing or service management platforms such as ServiceNow to manage and resolve support issues.
• Familiarity with integrating LMS platforms with virtual learning tools such as WebEx or Microsoft Teams.
• Proven ability to design and generate reports and dashboards.
• Knowledge of system integrations, particularly with Human Capital Management (HCM) platforms such as Oracle HCM.

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