What are the responsibilities and job description for the Sales Floor Associate position at Inspired by Love Apparel?
Inspired by Love Apparel (IBL Collection) is dedicated to build women's confident and style through fashion. We specialize in curating the latest trends, offering everything from chic everyday wear to evening wear. Known for our diverse styles, quality, and comfort, we focus on delivering a superior shopping experience with personalized service. Our commitment is to inspire individuals to embrace their beauty with confidence. We are a start up and looking for motivated individuals to complete the team and grow.
Summary/Objective
Highly competent, detail-oriented and strategic professional who understands and embraces the company’s mission and will deliver high sales results while building relationships with customers to ensure a positive experience for all.
Essential Functions
- Meet/exceed sales goals and expectations
- Customer-centric and understands the importance of creating exceptional customer experience that leaves a lasting impression.
- Identify customer needs and provide styling options and tips
- Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team
- Abide by all store policies and procedures
- Embody and represent the IBL brand
- Always maintain sales floor cleanliness
- Maintain proper sales floor product representation with high level visual standards and replenishment
- Always maintain sense of urgency
- Ability to work well under minimal supervision
- Be up to date on current fashion trends as well as IBL Styles
- Process shipment in an efficient manner: unbox, steam, fold, and merchandise on the sales floor
- Ensure sales floor is clean, organized and aesthetically pleasing at all times
- Greets and helps customers while building relationships to ensure a great customer experience
- Place and encourage online orders on out-of-stock product for customers
- Capture email and phone numbers at checkout for every customer
- Create content for social media as requested
- May perform other duties as assigned in support of the overall success of the company
- Comfortable working in a startup environment with the ability to take initiative and quickly adapt to change
- Demonstrates a high degree of personal and professional integrity
- Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals
- Strong customer service orientation; demonstrates a kind and gentle approach with customers
- Ability to work independently, be self-motivated and work effectively in a team environment
- Skilled at communicating clearly both verbally and in writing
- Excellent problem-solving skills; willingness to think out-of-the-box to resolve issues
Requirements
- Work experience as a retail stylist or similar roll in fashion industry suggested
- Possesses drive, goal-oriented, demonstrates high energy and positive attitude
- Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
- A team player who possesses the ability to work in a learning environment
- Ability to communicate effectively with peers and management
- Takes initiative
- Must have a passion for fashion
- Ability to work Retail hours