What are the responsibilities and job description for the St. Louis Receptionist - Part Time position at Inspire Coaching & Training?
Description
Position Title: The Only Facial Client Experience Liaison - Receptionist
Location: Corporate Office
Job Type: Part Time, Approx 24 Hours (Evenings and Weekends Required)
Reports To: Director of Client Experience
Job Overview
The Only Facial Receptionist is one who is dedicated and focused, who excels at prioritizing; completes multiple tasks while maintaining a calm and welcoming spa atmosphere with every phone call answered. Graceful and compassionate in greeting and booking clients; discreet and effective communicator. Focuses on driving productivity by leveraging strong front office management skills while maintaining strong working relationships with all team members and clients.
Key Responsibilities
Qualifications:
Position Title: The Only Facial Client Experience Liaison - Receptionist
Location: Corporate Office
Job Type: Part Time, Approx 24 Hours (Evenings and Weekends Required)
Reports To: Director of Client Experience
Job Overview
The Only Facial Receptionist is one who is dedicated and focused, who excels at prioritizing; completes multiple tasks while maintaining a calm and welcoming spa atmosphere with every phone call answered. Graceful and compassionate in greeting and booking clients; discreet and effective communicator. Focuses on driving productivity by leveraging strong front office management skills while maintaining strong working relationships with all team members and clients.
Key Responsibilities
- Answer and direct incoming calls for all 17 store locations.
- Schedule appointments and manage the booking system efficiently.
- Greet clients warmly and provide exceptional customer service.
- Run reports and follow up messaging for all store locations.
- Handle client inquiries and resolve any issues in a professional manner.
- Maintain a clean and organized reception area.
- Assist with administrative tasks as needed, including filing and data entry.
- Collaborate with team members to ensure a seamless experience for clients.
- Support marketing efforts by assisting in the organization of holiday and promotion products, including, but not limited to creating gift boxes.
Qualifications:
- High school diploma
- Previous experience as a receptionist or in a customer service role preferred.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in using phone systems and basic computer software.
- Flexibility in an ever changing and adapting environment.
- Positive attitude and a passion for skincare and wellness.
- Competitive pay
- Complimentary facials
- Employee discounts on Vivant Skin Care products
- Opportunities for professional development and advancement