Lead Care Manager

Lead Care Manager

Our client is seeking a dynamic Lead Care Manager to support the expansion of their whole-person care model, bringing compassionate, coordinated services directly into the homes of individuals who need it most. With more than 15 years of trusted experience behind their clinical teams and a proven record of exceptional patient satisfaction, they are elevating their work through partnerships that strengthen community health and improve outcomes. This is an opportunity to lead with purpose, inspire excellence, and make a meaningful difference in the lives of traditionally underserved populations.

Best-in-Class Benefits and Culture:

Our client values the dedication and professionalism of their team members. This full-time, in-office position offers a salary of $26.56 to $33.00 per hour, commensurate with experience, along with a supportive benefits package that reflects their commitment to employee well-being and long-term growth. Benefits include:

• Sick time provided
• Paid Time Off (PTO) available after the first year
• Comprehensive Health, dental, and vision insurance
• 401(k) plan with employer match, eligibility beginning after the first year

They are dedicated to maintaining a collaborative, growth-oriented environment where employees are encouraged to contribute to processes, decisions, and culture. Their workplace fosters connection, continual learning, and a strong sense of shared purpose.

To succeed as the Lead Care Manager, you should have:        

• Bachelor’s degree in Psychology, Social Work, or related field with relevant experience; MSW preferred.
• At 3 to 5 years of experience supporting behavioral health or CalAIM populations, including individuals with complex medical or social needs.
• Experience working with youth and families is strongly preferred.
• Solid proficiency in EHR documentation and comfort using systems such as Exym, Welligent, or Epic, plus dependable internet access.
• Solid communication skills in English; bilingual Spanish preferred (other languages welcome).
• Valid California driver’s license, insured vehicle, and ability to travel for community-based member support.

Your responsibilities as the Lead Care Manager will include:        

• Conduct outreach, enrollment, and comprehensive assessments—including behavioral health screenings and social determinants of health.
• Manage a caseload of 30–40 members, developing individualized care plans with SMART goals.
• Coordinate care across hospitals, affiliates, and community partners, including discharge planning and closed-loop referrals.
• Support members through appointment accompaniment, treatment adherence monitoring, and health promotion/self-management coaching.
• Participate in regular case supervision, multidisciplinary case conferences, and ongoing training to ensure high-quality, integrated care delivery.

About Our Client:

For over a decade, our client has dedicated themselves to delivering comprehensive, patient-centered care throughout Los Angeles County. Their commitment to whole-person well-being is reflected in the expansion of integrated home-based services and their participation in innovative programs that support improved care coordination. Consistently recognized by patients for outstanding quality and compassion, they continue to build on a foundation of excellence while reaching new communities and addressing unmet needs. Those who join their mission become part of a team driven by integrity, empathy, and a shared vision for better health for all.

Join Our Client’s Team

Step into a role where every day makes a meaningful impact, leading care for underserved populations and transforming lives through whole-person support. If you’re ready to bring your skills, compassion, and drive to a dynamic, collaborative team, apply today and help shape the future of care.

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for employment with the Local County Fair Chance Ordinance for Employers and the California Fair Chance Act.