Bilingual Medical Assistant, Back Office - Paradise Valley Office

Bilingual Medical Assistant, Back Office - AKDHC Paradise Valley Office

As one of the nation's largest groups of physicians specializing in the care of patients with renal disease, Arizona Kidney Disease and Hypertension Center (AKDHC) has enjoyed the trust of patients and the respect of the community throughout the Phoenix Metropolitan area and across Arizona since 1976. We are a professional medical association comprising physicians and other essential support staff. To learn more about us, please visit our website: www.akdhc.com.

AKDHC values our employees’ time and efforts. Our commitment to your success is enhanced by competitive compensation of $17-$23 per hour, depending on experience, and an extensive benefits package including:

• Subsidized health insurance   coverage: Medical, dental, and vision insurance subsidized at (75%-100%, depending on the plan the employee selects
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off and holidays with more time off added for each year of employment with AKDHC

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

As the Bilingual Medical Assistant, Back Office, you will perform general medical assistant functions to support patient care and treatment and assist all office personnel as needed.

As a Medical Assistant, you should have:

• Fluent in spoken and written English and Spanish, with the ability to communicate effectively with patients, providers, and external partners.
• Certified Medical Assistant (CMA, RMA, or equivalent) or diploma/certificate from an accredited Medical Assistant training program.
• 1–2 years of front and/or back office clinical experience in a healthcare or medical practice setting.
• Proficient in clinical and office equipment, including stethoscopes, blood pressure monitors, EMR systems, scanners, printers, faxes, copiers, and telephones.
• Capable of multitasking in a fast-paced clinical environment, including physical tasks such as lifting or moving up to 50 pounds and traveling between clinic sites as assigned.

Your essential duties and responsibilities as a Medical Assistant:

• Provide direct patient care — room patients, obtain vitals, perform urine tests, administer injections, assist with anemia/iron management, refill prescriptions, and educate patients.
• Coordinate clinical testing and procedures — schedule and process 24-hour blood pressure monitoring, procedures, specimen collection, and courier transport.
• Document and communicate clinical information — interview patients, update EMR/medication lists, process dictation and reports, and notify physicians of abnormal findings or status changes.
• Manage scheduling, recalls, and patient follow-up — optimize provider schedules, handle recalls/no-shows, process hospital disposition reports, and follow up with patients and PCPs.
• Perform administrative, compliance, and operational support — handle clerical tasks, maintain supplies/equipment, process medical records per HIPAA, support chart purging, and adhere to policies (including floating to other sites as needed).

Join us and be part of a team that is changing lives every day.

We would love to hear from you if you are ready to make a significant impact on our patients' lives and further your nursing career! Join our dedicated team and be part of something extraordinary.

Arizona Kidney Disease and Hypertension Center (AKDHC) is an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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