What are the responsibilities and job description for the Director of Operations position at Insource Renewables?
Insource Renewables, a Certified B Corporation, worker-owned company, and one of only ten solar installation firms in North America to be recognized as a NABCEP Accredited PV Installation Company, is actively seeking an individual to assist with responsible growth of our company within one of the United States' hottest solar markets. We are deeply rooted here in Maine, and we are seeking a Director of Operations to work with our CEO and operations team to further Insource's mission of providing quality renewable energy solutions that support our communities, our workers, and our planet.
The Director of Operations is a newly created position within Insource and requires a dynamic leader and facilitator who shares a common desire to support deliberate and responsible growth in a manner that promotes a quality product and quality experience for our clients and employees. As a company recognized in 2019 by B Lab as Best for the World regarding our commitment to our workforce and as a worker cooperative that provides our employees with opportunities to directly guide the direction of our company, we are committed to growing our business in a manner that is centered on the worker experience. In this role, the right candidate will be able to manage a fast-paced work environment that simultaneously considers the professional and personal needs of our operations team while leading our efforts toward quality and continual improvement in our construction and customer service efforts.
While high-level technical knowledge and expertise is helpful, the most important need of this position is the ability to support key operations managers, develop and maintain effective and scalable processes in a manner that is inclusive of the people involved in those processes, and to provide responsible leadership related to employee development and customer relationships. A technical background is required, and experience in the solar industry is preferred.
Key initial responsibilities include:
- Managing the company's procurement and warehouse activities, including preparation of purchase orders, receipt of equipment, tracking inventory, and vendor management;
- Facilitating the leadership of Insource’s construction operations, including our rooftop residential PV, commercial PV, clean heating and cooling, clean transportation, and solar structures divisions;
- Supporting key managers in these divisions by allocating appropriate administrative resources;
- Effectively documenting operations procedures and overseeing implementation of these procedures within the operations team;
- Assisting senior leadership, including the CEO, CFO, and board of directors, with setting Insource’s long-term growth strategy, developing annual budgets, and assessing the alignment of the company’s activities with its mission and vision; and
- Reviewing project labor budgets and actual hourly allocations to inform the sales process, assess profitability, and identify areas for improving operations processes.
Future responsibilities include:
- Developing, improving, and implementing formal and efficient processes that support Insource’s quality, safety, and profitability goals;
- Facilitating continual improvement programs, including employee performance reviews, department goal-setting, and the development of professional goals for operations team members;
- Collaborating with the CEO and CFO to develop and maintain budgets for the company’s construction operations;
- Constantly evaluating internal operations processes to identify opportunities to improve the experience for Insource customers, employees, and other key stakeholders; and
- Ensuring that Insource’s construction activities are completed in accordance with the company’s safety and quality standards.
The Director of Operations is a salaried position based upon an average weekly workload of 40-45 hours. Compensation time is provided to salaried employees to ensure equitable compensation and promote a strong work-life balance.
Requirements
The minimum qualifications for this position include:
- Demonstrated experience as an effective leader and manager;
- Professional experience in engineering, construction trades, or another technical field;
- Impeccable written, digital, and verbal communication skills;
- Demonstrated success developing, documenting, and implementing complex systems in collaboration with other key stakeholders;
- Experience in technical industry - preferably the solar industry; and
- A four-year degree in a related field.
Benefits
Insource Renewables offers a comprehensive benefits package that includes:
- Paid time off;
- Holidays;
- Health insurance;
- Dental insurance;
- Vision insurance;
- Paid volunteer time;
- Healthy Food initiative;
- Winter Recreation incentive;
- Equipment discounts;
- Performance bonuses; and
- Ownership opportunities.