People Team Specialist

At Insomnia Cookies, our people are the secret ingredient to our late-night magic. We’re looking for a People Team Specialist to join our People Team and help deliver the ultimate employee experience. This role is all about supporting our Insomniacs from their very first day, answering their questions with care, and keeping our HR processes smooth and compliant. If you’re detail-oriented, people-focused, and love the idea of fueling culture at a fast-growing company, we’d love to meet you!

Sweet Position Perks:

• 4 day work week!! (yupp, we get every Friday off)
• A competitive base salary plus annual bonus compensation package
• A relocation package to assist in moving to the Greater Philadelphia area
• Eligibility for our Long-Term Incentive Program
• Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans
• 401K with contribution match
• 3 weeks paid vacation plus 2 paid Insomnia personal wellness days
• Relaxed, fun, come as you are office culture
• Free cookies, branded swag and so much more!
  
  
  
  
  

What You’ll Do

As the People Specialist, you’ll be the go-to support for new hires and employees across the company. Every day will bring a mix of people-connection and administrative precision.

Onboarding Owner

• Process new hires in our HRIS (UKG) to get them set up for success
• Maintain I-9 compliance through E-Verify. Partner with hiring managers to resolve
  
  
  
  
  

open cases and required reverifications.

• Audit new hire offer letters to ensure accuracy and compliance
• Manage the background check process for US and Canada, including sending post-adverse action letters according to federal, state, and local law
• Troubleshoot system errors to keep our hiring process smooth and compliant
• Add and maintain onboarding documents in the Onboarding Gateway
• Upload new team members into our Learning Management System (Tovuti)
  
  
  
  
  

People Team & Employee Support

• Manage the Cookieversary program, celebrating our team’s sweet milestones
• Answer employee questions with care and accuracy through our ticketing system
  
  
  
  
  

(FreshDesk).

• Support People Team with minimum wage validations and other audit processes
• Support employees with Worker’s Compensation claims and administer the leave of
  
  
  
  
  

absence program.

• Manage Insomnia Cookies’ annual scholarship program
• Respond to federal, state, and local reporting requirements and legal requests for
  
  
  
  
  

employee documentation.

• Provide friendly and timely support to keep employees informed and empowered
• Support other culture and engagement initiatives
  
  
  
  
  

What We’re Looking For

• 3 years of HR or People Operations experience
• Strong attention to detail and organizational skills; you love keeping things accurate
  
  
  
  
  

and on track.

• Tech-savvy and comfortable working with systems like HRIS, ticketing tools, and
  
  
  
  
  

LMS platforms.

• A natural communicator who enjoys answering questions and solving problems for
  
  
  
  
  

others.

• A team player who thrives in a fast-paced, growing environment
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!