What are the responsibilities and job description for the Account Manager, Event Sales position at Insignia Event Services?
Position: Account Manager, Event Sales - Full Time/Exempt
Department: Event Sales
Reports to: Vice President of Operations
Summary: Insignia Event Services is a leading event solutions provider, affiliated with the Arizona Cardinals, proudly producing all events at State Farm Stadium, including Arizona Cardinals home games. Complementing the events at State Farm Stadium, Insignia Event Services exclusively manages Sportsman's Park and Heritage at Sportsman's Park, offering flexible venues for everything from pre-game activities and tailgating to concerts, festivals, corporate events, and graduations. Our services range from full-service event production, staging, and equipment rental to live presentation and transportation logistics, making us a trusted partner for exceptional events in Arizona.
The Event Sales Account Manager will be part of a team that will drive event booking efforts for Insignia. The sales activities will include prospecting, booking meetings, and completing dynamic sales presentations.
Primary Job Duties:
- Research, identify, qualify, and secure profit-generating business opportunities within the Arizona market in accordance with Insignia's standards and guidelines while meeting established revenue goals
- Proactively solicit new business through sales calls, presentations, local trade show attendance, and other client prospecting efforts to grow Insignia's client database.
- Generate leads and cultivate long-term relationships in the event planning, production, and promotion communities, and with other relevant companies, organizations, and groups
- Stay current on industry trends and developments within the local market to inform strategy and service enhancements
- Collaborate with clients, internal departments, and outside vendors to coordinate all logistics to execute each assigned event; build appropriate event order packets for each client
- Collaborate with Craft Heritage culinary team and management to develop, customize, and execute menus for catering and event staffing needs
- Participate in both internal and external meetings including but not limited to walkthroughs and tours of event spaces for clients and vendors, menu reviews, department meetings, staff meetings, pre-shift meetings, etc.
- Prepare and provide required reports to Insignia Leadership including special event revenue reports, profit and loss statements, sales recaps, and projections
- Gather post-event client feedback to assess satisfaction, evaluate performance, and identify risks or liabilities associated with events
- Provide ongoing support and account management to ensure client satisfaction and retention
- Communicate with internal teams (operations, catering, facilities) to ensure that all elements of the event are executed smoothly
- Serve as the primary contact for clients on event days, handling any last-minute changes or additional requests
- Manage business initiatives in order to achieve sales goals for the team and the company
- Other duties as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties and responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time.
Qualifications/Requirements
- At least two (2) years of experience in group events and/or ticket sales, or equivalent
- Bachelor's degree in Business, Marketing, or a related field.
- Extensive business-to-business sales training and experience
- Ability to present sales material to large groups and clients
- Self-motivated with the ability to work collaboratively and propose creative solutions
- Experience tracking communications and correspondence with clients using a CRM system
- A positive commitment to providing exceptional customer service Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
- Excellent organizational skills and attention to detail
- Must be able to work non-traditional hours, including evenings, weekends, and holidays
- Must be able to work assigned events
- Must be able to stand and exert well-paced mobility for long periods of time (up to 10 hours in length)
All offers of employment at Insignia Event Services are contingent upon clear results of a thorough background check.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.