What are the responsibilities and job description for the ERP Business Analyst position at Insight Recruitment?
We are seeking an experienced IT/ERP Project Manager to lead and drive critical technology initiatives, including our upcoming ERP system upgrade and key IT process improvement projects. This role will play a pivotal part in enhancing operational efficiency, optimizing business processes, and supporting digital transformation across the organization.
The ideal candidate will have a proven track record managing ERP implementations or upgrades—preferably with experience in QAD ERP—and leading cross-functional teams through complex IT projects. This is a hybrid role based in Wisconsin, with some on-site requirements to effectively collaborate with internal stakeholders and project teams.
- Lead ERP Upgrade Initiatives: Manage the successful execution of ERP system upgrades, ensuring projects are completed on time, within scope, and within budget.
- Optimize Business Processes: Evaluate existing workflows across departments and implement process improvements to increase efficiency, reduce manual effort, and minimize errors.
- Drive Digital Transformation: Lead company-wide digital initiatives, leveraging technology to streamline operations and enhance business performance.
- Design and Deliver ERP Reporting Solutions: Collaborate with stakeholders to develop custom ERP reports that provide actionable insights and support business decision-making.
- Collaborate Across Teams: Partner with business leaders and cross-functional teams to gather requirements, ensure alignment, and deliver solutions that meet operational needs.
- Manage Risk and Change: Identify project risks and implement mitigation strategies while leading effective change management to support smooth adoption of new systems and processes.
- Project Planning and Execution: Develop detailed project plans, manage resources, track progress, and ensure accountability to meet project milestones and deliverables.
- Promote Continuous Improvement: Research and recommend new technologies, tools, and best practices to advance the company’s digitalization and process optimization goals.
- Communicate Project Progress: Provide clear and consistent updates to leadership and stakeholders on project status, risks, and achievements to maintain alignment and transparency.
Skills & Qualifications:
- 3 years of IT experience in a networked environment
- Bachelor’s degree in Computer Science, Information Systems, or equivalent combination of education and experience
- Strong knowledge of IT infrastructure, systems, and troubleshooting best practices
- Proven experience managing complex IT projects, including ERP upgrades or implementations
- Hands-on experience with ERP systems (preferably QAD), with an understanding of integrations, customization, and upgrade processes
- Skilled in business process analysis and workflow automation
- Demonstrated ability to lead digital transformation initiatives and drive technology adoption
- Strong change management skills with a focus on smooth implementation and user adoption
- Excellent leadership, communication, and collaboration skills with the ability to work across all levels of the organization
- Strong analytical and problem-solving abilities, with a proactive approach to resolving issues
- Experience working in a manufacturing or industrial environment preferred
Preferred Qualifications:
- Direct experience with QAD ERP
- Experience managing full-cycle ERP implementations or upgrades
- Proficiency in developing custom reports within ERP systems