What are the responsibilities and job description for the Operations Manager position at Insight Imaging?
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RAYUS Radiology is looking for an Operations Manager to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an Operations Manager, you will be responsible for all operational aspects of running Center(s) in the assigned Market(s). Operational responsibilities include, but are not limited to, planning, team member management, budget management, working closely with all partners, maintaining relationships with referring groups, and on-going customer service functions. This position is also responsible for meeting the quality and operational goals (i.e., efficiency, productivity, costs) for the Market. This is a full-time position working 40 hours per week; Corporate hours.
Essential Duties And Responsibilities
(40%) Center Operations
Remain visible at centers and understands the Center's team member engagement, overall morale and workload
Maintain productive relationships with the Center's customer base in defined market through delivery of extraordinary customer service
Arrange appropriate physician coverage for all contrast and sedation studies
Interface with Radiologists to create and maintain up-to-date protocol manuals for all modalities
Interfaces with Medical Director, SVP, and/or all technical and administrative team members to ensure effective teamwork and efficient Center operations
Administer quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, and administrative functions
Maintains a safe environment for patients, technologists, radiologists and any other Center team members with the assistance of the Center's safety coordinator
Collaborate with the Market Success sales team, patients, and referring physicians/offices to ensure satisfaction
Attend Market Success sales calls and lunch meetings with the sales team, providing operations knowledge and to act as a resource
Partner with the Marketing department in the development of mailing collateral for the defined Market(s)
Proactively identify and assist in targeting payor relationship opportunities in the Market
Proactively monitor payor referral activity
Ensure compliance with all HIPAA guidelines
(30%) Team Member Management
Manage and assist in the training of new team members and supervisors, providing resource and technical expertise
Manage team member performance evaluations, compensation recommendations and development of team members, including performance improvement plans, disciplinary actions and/or termination
Lead & schedule regular team meetings and team member one-on-one discussions
Supports and conducts training efforts for continuing education for the technologists and registered nurses
Ensure all technologists are compliant with CEU credits, in good standing with appropriate registries, updated with CPR credits, etc.
Maintain team member retention by implementing effective retention strategies to support high engagement levels and encourage open communication in an emotionally safe... For full info follow application link.
Insight is an equal opportunity employer; applicants are considered without discrimination with regard to race, color, religion, sex, national origin, age, disability, veteran status or other statuses protected by state, local or other applicable laws. This policy extends to all aspects of employment, including recruitment and hiring.
Insight and its associates have an employment relationship, which is known as employment-at-will. This means that either CDI or an associate has the right to terminate the employment relationship at any time, for any reason with or without cause or prior notice.
RAYUS Radiology is looking for an Operations Manager to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an Operations Manager, you will be responsible for all operational aspects of running Center(s) in the assigned Market(s). Operational responsibilities include, but are not limited to, planning, team member management, budget management, working closely with all partners, maintaining relationships with referring groups, and on-going customer service functions. This position is also responsible for meeting the quality and operational goals (i.e., efficiency, productivity, costs) for the Market. This is a full-time position working 40 hours per week; Corporate hours.
Essential Duties And Responsibilities
(40%) Center Operations
Remain visible at centers and understands the Center's team member engagement, overall morale and workload
Maintain productive relationships with the Center's customer base in defined market through delivery of extraordinary customer service
Arrange appropriate physician coverage for all contrast and sedation studies
Interface with Radiologists to create and maintain up-to-date protocol manuals for all modalities
Interfaces with Medical Director, SVP, and/or all technical and administrative team members to ensure effective teamwork and efficient Center operations
Administer quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, and administrative functions
Maintains a safe environment for patients, technologists, radiologists and any other Center team members with the assistance of the Center's safety coordinator
Collaborate with the Market Success sales team, patients, and referring physicians/offices to ensure satisfaction
Attend Market Success sales calls and lunch meetings with the sales team, providing operations knowledge and to act as a resource
Partner with the Marketing department in the development of mailing collateral for the defined Market(s)
Proactively identify and assist in targeting payor relationship opportunities in the Market
Proactively monitor payor referral activity
Ensure compliance with all HIPAA guidelines
(30%) Team Member Management
Manage and assist in the training of new team members and supervisors, providing resource and technical expertise
Manage team member performance evaluations, compensation recommendations and development of team members, including performance improvement plans, disciplinary actions and/or termination
Lead & schedule regular team meetings and team member one-on-one discussions
Supports and conducts training efforts for continuing education for the technologists and registered nurses
Ensure all technologists are compliant with CEU credits, in good standing with appropriate registries, updated with CPR credits, etc.
Maintain team member retention by implementing effective retention strategies to support high engagement levels and encourage open communication in an emotionally safe... For full info follow application link.
Insight is an equal opportunity employer; applicants are considered without discrimination with regard to race, color, religion, sex, national origin, age, disability, veteran status or other statuses protected by state, local or other applicable laws. This policy extends to all aspects of employment, including recruitment and hiring.
Insight and its associates have an employment relationship, which is known as employment-at-will. This means that either CDI or an associate has the right to terminate the employment relationship at any time, for any reason with or without cause or prior notice.