What are the responsibilities and job description for the Program Director position at Insight Human Services, Inc.?
Program Director – Adolescent Residential Substance Use Treatment – Marion, NC
Insight Human Services is seeking a Program Director to launch and lead a clinically managed, medium-intensity ASAM 3.5 residential treatment program for adolescents. This 90-day, 24/7 program supports youth with substance use disorders through stabilization, skill-building, family engagement, and long-term recovery planning.
We are looking for a hands-on, relationship-driven leader who is energized by building program culture, strengthening community partnerships, and guiding a multidisciplinary team serving adolescents with complex needs. This role blends clinical leadership, operational oversight, and external engagement, and plays a central role in shaping both the day-to-day environment and the long-term success of the program.
Minimum Qualifications
- Advanced behavioral health degree or license (e.g., LCAS/LCAS-A, CCS/ CSI or willingness to obtain)
- Strong leadership, communication, and relationship-building skills
- Experience with adolescent substance use treatment or residential services
Preferred Qualifications
- Experience overseeing operations of a licensed residential behavioral health program operating under NC Medicaid and DHHS regulations or experience with ASAM levels of care 3.0 and higher
Key Responsibilities
- Lead overall operations of an ASAM 3.5 program, balancing daily needs with long-term strategic goals
- Develop, implement, and monitor program policies, procedures, and workflows in alignment with clinical, regulatory, and adolescent-specific services best practices and NC Medicaid clinical coverage requirements
- Recruit, support, supervise, and mentor clinical and residential staff; build and retain a strong multidisciplinary team
- Oversee admissions, discharges, utilization review, quality improvement activities, and incident response reporting
- Build and sustain referral and collaborative relationships with local community, DSS, DJJ, schools, hospitals, and managed care partners
- Monitor program performance, interpret data trends, and report required information to organizational leadership and payers
- Oversee coordination of educational services and maintain required system linkages for enrolled youth
Why Join Insight
An opportunity to build and lead a mission-driven adolescent residential program from the ground up. Join an organization that prioritizes safety, connection, and recovery for adolescents and their families. Collaborate with an experienced leadership team committed to clinical excellence, operational integrity, and strong staff support. Insight Human Services is a 501(c)(3) nonprofit with over 50 years of service in North Carolina and a well-established reputation for high-quality substance use and mental health treatment.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
- Eligibility for state and federal (HRSA STAR) student loan repayment programs
Salary Range
$70,000 – $90,000
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Family leave
- Flexible spending account
- Health insurance
- Health savings account
- Loan repayment program
- Mileage reimbursement
- Paid time off
- Vision insurance
License/Certification:
- LCAS (Required)
Work Location: In person
Salary : $70,000 - $90,000