What are the responsibilities and job description for the System Engineer position at Insight Global?
Required Skills & Experience
- Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance.
- CompTIA Security (DoD 8570 / 8140 IAT Level II baseline) or equivalent.
- Hands-on experience administering at least one core VDI platform (AVD, AWS WorkSpaces, or VMware/Omnissa Horizon) and thin-client management tools (e.g., 10ZiG Manager).
- Demonstrated proficiency applying DISA STIGs and writing automation scripts (PowerShell, Bash, or Python).
Nice to Have Skills & Experience
- Platform Certifications: Microsoft Certified: Azure Virtual Desktop Specialty, AWS Certified Solutions Architect/SysOps Administrator, or VMware/Omnissa VCP-DTM.
- Technical Writing: Track record of producing technical design blueprints, SOPs, and system architecture whitepapers.
Job Description
- Key Responsibilities: Endpoint & VDI Management: Administer AWS-hosted 10ZiG Manager servers, push endpoint profiles (PeakOS, RepurpOS, NOS), handle firmware updates, and convert legacy hardware into thin clients. Platform Engineering: Provision, optimize, and maintain Azure Virtual Desktop (AVD), AWS WorkSpaces, and Omnissa/VMware Horizon environments, including FSLogix profiles, instant clones, and host pools. Testing & Feedback: Conduct performance testing, collect logon/latency metrics, and iterate desktop templates based on structured user feedback. Security & Compliance: Partner with ISSOs to apply DISA STIGs across OS templates, AD policies, and cloud resources. Gather technical evidence to support CTO/ATO packages. Documentation & Advisory: Author CONOPS, SOPs for Tier 1/2 support, technical whitepapers, and cloud cost optimization recommendations. Cross-Functional Collaboration: Serve as Tier-3 escalation support for the Operations Office and collaborate with the Integration Office to align templates with R&D pipelines.