What are the responsibilities and job description for the Printing Specialist position at Insight Global?
The Reprographic Center Production Specialist plays a key role in delivering high-volume, high-quality document output for internal stakeholders and external clients. This hands-on position involves operating digital production presses, wide-format printers, finishing/bindery equipment, and mail-handling systems. It also includes administrative responsibilities such as file preparation, job tracking, inventory management, and shipping coordination. The ideal candidate is highly detail-oriented, technically adept, and comfortable working in a deadline-driven environment. While we can train on specific equipment, prior experience with comparable digital press systems and print production workflows is required.
Key Responsibilities
Production & Equipment Operations
- Operate high-speed digital color presses (e.g., Canon imagePRESS, Konica Minolta) and wide-format printers.
- Utilize finishing and bindery equipment such as power cutters, folders, coil binders, booklet makers, envelope inserters, and tabbers.
- Perform daily maintenance, cleaning, and basic troubleshooting to ensure uptime of all equipment.
- Prepare and manipulate print-ready files (PDFs, InDesign, etc.) to ensure proper sizing, bleed, and layout.
- Load and manage media types, monitor job queues, and confirm output quality throughout the print run.
- Consult with internal clients to review project specs and advise on file setup or finishing options.
- Lift and transport paper stock or completed jobs up to 50 lbs as needed.
Inventory & Supply Management
- Assist manager with maintaining and reorder paper, toner, bindery supplies, and repro stock.
- Assist manager with tracking inventory levels, usage trends, and waste logs to support operational efficiency.
- Keep supply and storage areas organized and compliant with safety standards.
Administrative Support
- Maintain well-organized digital folders for archived jobs, billing records, and job tickets.
- Assist with generating internal chargebacks and reconciling billing reports.
- Coordinate outgoing shipments (FedEx, USPS, courier), including labeling, packaging, and documentation.
- Respond to questions from team leads or departments regarding job status, changes, or reprints.
- Support quote generation, tracking deadlines, and preparing materials for delivery or pickup.
Workplace Safety & Maintenance
- Keep the reprographics center clean, orderly, and in working condition.
- Follow safety procedures for handling sharp tools, moving heavy objects, and operating high-speed machinery.
Professional Skills
- Strong time management and organizational skills in a fast-paced production environment.
- Proactive, dependable, and solution-oriented with the ability to adapt to shifting priorities.
- Excellent communication and collaboration skills across teams and departments.
- Able to work independently and as part of a team.
- Flexible with scheduling and able to work overtime when needed with minimal notice.
Minimum Qualifications
- 5 years of experience in a digital printing or reprographics environment.
- Familiarity with digital presses (e.g., Canon, Konica Minolta) and finishing equipment.
- Proficient in Adobe Acrobat and Fiery Command WorkStation or similar RIP software.
- Ability to lift and carry up to 50 lbs.
- Comfortable working on-site in a production environment.
Preferred Qualifications & Skills That Are a Plus
- Experience with file prep using Adobe Creative Cloud apps (InDesign, Illustrator, Photoshop).
- Familiarity with SharePoint or other document management systems.
- Exposure to quality control practices for printed materials.
- Prior experience supporting proposal or time-sensitive print jobs.
- Willingness to learn and adapt to new hardware/software platforms—training provided on specific equipment.