What are the responsibilities and job description for the Network Operations Center Engineer position at Insight Global?
Insight Global is seeking a 2nd Shift NOC Engineer to support a Telecom Client! This opportunity is based out of Charlotte, NC, and will be on site 5x a week working a 2nd shift. Additionally, this opportunity offers quick interviews with quick feedback, competitive rates (ranging from $58-65K based on years of expeirence) and lots of room for stability and growth as this is a direct hire/full time opportunity with a reputable company.
Shifts (Schedules rotate, candidates should be flexible to working any of the following shifts)
- Monday – Friday 4pm-12:30am
- Sunday – Thursday 4pm-12:30am
- Tuesday – Saturday 4pm-12:30am
Must Haves:
- Ability to work on a W2 basis without sponsorship
- Ability to work on site in Charlotte, NC 5x a week (working a 2nd shift)
- Experience tier II network support and troubleshooting
- Manual configurations of Cisco and/or Ciena routing and switching
- Manual configurations of Spanning Tree Protocol
- Configurations of vLANs
- Understanding of Telnet protocol basics
- Knowledge of IP stacking
- Some VoIP knowledge and hands on troubleshooting experience
- Telecom or Service Provider background
- Microsoft suite proficiency
- Ability to speak of network technologies in vendor neutral terms
Job Description:
- An employer is looking for a Tier II NOC Engineer to work in Charlotte, NC, covering a 2nd shift of 4:00pm to12:30am on a rotating 5 day schedule. This person will be providing tier II support to proactively monitor and maintain customers' networks. Customers include carriers, schools, hospitals, government, and enterprise companies. This person will be committed to monitoring the customers' networks for alarms and contacting customers directly to work through the network issues. Manual configurations of network routers and switches, some troubleshooting of VoIP issues, along with in depth troubleshooting of overall layer 2 and layer 3 network issues will fall under this person's responsibilities. It is essential that this person be an excellent communicator and flexible to work on call hours as required per the rotation. Lastly, a CCNA will be strongly preferred for this role.
Salary : $58,000 - $65,000