What are the responsibilities and job description for the Help Desk position at Insight Global?
Insight Global is looking to hire a technically inclined Helpdesk Support Technician in a 3-to-4-month Contract role for an Internet Service Provider client of ours in Ames, IA. This candidate will be answering phones from customers who want to activate their Internet, Phone, or TV services. Qualified candidates will be expected to speak the technical language and have a basic understanding of Windows and IOS operating systems, as well as basic knowledge regarding networking connectivity issues surrounding Internet Services.
Salary : $18 - $20