What are the responsibilities and job description for the Call Center Representative position at Insight Global?
JOB DESCRIPTION
Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week. you need to be able to work any day of the week anytime in-between 7am-9pm in 8 hour periods
REQUIRED SKILLS AND EXPERIENCE
-You have to be Bilingual in Spanish!!
Do you have experience in a call center position, Worked in the healthcare industry, or worked as a customer service representative? Also are you able to work any day of the week M-S shifts starting as early as 7am and shifts ending as late as 8:30pm. You would work 5 days a week 8 hours a day but you may get placed on weekend shifts are you Ok with that?
-High School diploma or GED
-Good communication and personality
-Ability to type at least 36 WPM
-Adaptable and eager to learn, willing to work in a fast paced call-center
-Excellent communication and reliable
Pay: $47,840
Salary : $47,840
