Demo

Services Operations Specialist- Asset Disposal

Insight Enterprises, Inc.
Hanover, IL Full Time
POSTED ON 5/1/2025
AVAILABLE BEFORE 5/26/2025

Requisition Number : 100098

Services Operations Specialist

Location :

  • This role is fully onsite in our Hanover Park office.  This is a contract to hire.

Now is the time to bring your expertise to a Services Operations Specialist role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

What to Expect

We are legendary for taking care of our teammates.  We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans.

The Services Operations Specialist coordinates all aspects of the service delivery cycle, including but not limited to, invoicing, processing signed documents, creating SOWs, assisting with RFP production, shipping and receiving, and / or other administrative tasks.

As a Services Operations Specialist, you will get to :

  • Do Invoicing , Livelink Workflow Follow-up Process / Report , Subcontractor SOWs and Statements of Work (SOWs), as needed , Team Mailbox Management, Production, and Shipping / Receiving
  • Responsible for placing purchase orders with multiple vendors, Client Returns
  • EOL Asset Disposal triggers, reporting, reconciliation
  • Investigate and resolve receiving and invoicing discrepancies, proactively managing receipt dates, work with distribution employees to resolve issues.
  • Proactively manage report and help move workflows to the next step in the process
  • Follow-up with teammates at all levels (Sales, Services, Management, etc.)
  • Create documents, ensuring correct template is used and all required master agreements are in place
  • Identifying Billing and Inventory discrepancies
  • Become an expert for information regarding specific products, programs, and initiatives of assigned vendors and product categories
  • Verify contents of shipment compared to shipping documents while noting any discrepancies or damage. Operate computer terminal to enter receipts and printer to print labels.  Accurately mark the correct number on product, and correctly label products.
  • Be AmbITious : In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As a Services Operations Specialist at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities.

    We are looking for :

  • High School degree or GED equivalent required.
  • At least 2-5 years of receiving, purchasing, AP / AR, or administrative experience; including 1-2 years of experience in high volume purchasing environment with experience in distribution operations a plus; and / or equivalent combination of training and experience.
  • Telecommunications experience also a plus.
  • Ability to enter data into systems accurately required.
  • Experience with MS Office suite of tools (ie, Word, Excel, PowerPoint, etc)
  • Must have the ability to multitask with strong organization and time management skills.
  • Insight at a Glance

  • Received 35 industry and partner awards in the past year
  • 9.2 billion in revenue
  • 20 on Fortune’s World's Best Workplaces™ list
  • 14,000 engaged teammates
  • 1.4M total charitable contributions in 2023 by Insight globally
  • We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

    Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

    The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .

    Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

    Posting Notes :  Hanover Park || Illinois (US-IL) || United States (US) || Distribution Center || None || US - Hanover Park, IL ||

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