MC Patient Services Specialist

Extended Job Title

MC Patient Services Specialist

Instititution

Texas Tech Univ Health Sciences Ctr

Org Level 7

691006 - Abilene Robertson Unit

Position Description

This position is responsible for assuring smooth operation of the flow in a correctional facility medical clinic.  Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Requisition ID

40154BR

Travel Required

None

Pay Grade Maximum

Major / Essential Functions

• Schedules patients for appointments through Electronic Medical Record (EMR) when needed & enters Sick Call Requests into EMR.
• Checks access to care through EMR.
• Patient Throughput Management
• Ensures protected health information (PHI) is scanned into EMR.
• Assist when needed in processing patients through EMR.
• Schedules and completes paperwork for offender Record Reviews.
• Effectively participates in the overall goals of the Managed Care team.
• Copies records for patient liaison, attorney general, and others who are authorized to receive and / or review PHI.
• Support the goal of the unit by attending meetings.
• Acts as courier to facilitate the EMR operation.
• Performs all other health information tasks as necessary.

About Managed Care :

Since 1989, TTUHSC Managed Care has served as a healthcare delivery service, providing high quality, low cost healthcare to patients within the Texas Department of Criminal Justice system. We provide medical, mental health, and dental services to patients in 22 facilities throughout West Texas. Managed Care emphasizes our values-based culture in all we do. You can learn more about TTUHSC Managed Care by visiting our website  HERE .

This valuable team member shall perform work in a manner that reflects the  Values of TTUHSC :

Take care of yourself and your family. Enjoy some of the best  benefits  in the state of Texas :

Grant Funded?

Pay Grade Minimum

Pay Basis

Hourly

Work Location

Abilene

Preferred Qualifications

Campus

HSC - Correctional Managed Health Care

Department

Abilene Robertson Unit

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.

Job Group

Information and Records Clerks

Shift

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at :   https : / / www.ttuhsc.edu / emergency / clery-report.aspx .