What are the responsibilities and job description for the Adult Crisis Intervention Specialist position at Inside Out Wellness and Advocacy?
Job Title: Crisis Intervention Specialist
Location: On-site, Perry, IA or Woodward, IA
Employment Type: Full-Time
Reports To: Crisis Stabilization Manager
Total Rewards: Competitive wages, Benefits, PTO
Be the Steady Hand in the Storm. Support Iowans When They Need It Most. At Inside Out Wellness and Advocacy, we believe in showing up with compassion, dignity, and respect for every person who walks through our doors.
Our Crisis Intervention Specialists provide direct, in-the-moment support to children (ages 5–17) and adults (18 ) who are voluntarily seeking help during a mental health crisis. You’ll play a vital role in offering safety, emotional support, and connection in a trauma-informed, no-touch environment that centers personal agency and recovery.
Our Environment:
Separate adult (18 ) and youth (5–17) crisis centers
Short-term, voluntary stabilization stays
Non-clinical staff work side-by-side with clinicians, nurses, and peer specialists
No restraint, no ADL (Activities of Daily Living) aid — we prioritize emotional safety and autonomy
What You'll Do:
As a Crisis Intervention Specialist, you will:
- Welcome and engage individuals arriving at our voluntary crisis stabilization centers
- Offer emotional support, grounding, and de-escalation techniques in real time
- Monitor client safety and ensure a calm, structured environment
- Document observations and interactions accurately, prompt, and confidentially
- Support therapeutic group activities and collaborate with peers and licensed staff
- Respond compassionately to all Iowa residents of all ages and backgrounds
Who You Are:
- Experienced (or strong interest) in behavioral health, peer support, crisis services, education, social work, or human services
- Calm, empathetic, and centered under pressure
- Skilled at setting and keeping healthy boundaries
- Knowledgeable and aware of trauma-informed care and voluntary mental health support
- Flexible; working as urgently needed (including evenings, weekends, or overnights)
- Comfortable working in a no-touch, no-restraint, recovery-focused setting
Required Qualification:
Staff providing crisis response services must meet one or more of the following qualifications:
- A mental health professional as defined in Iowa Code section 228.1.
- A bachelor’s degree with 30 semester hours or equivalent in a human services field (including, but not limited to, psychology, social work, nursing, education) and a minimum of one year of experience in behavioral or mental health services.
- A bachelor’s degree in a non-human services-related field, associate degree, or high school diploma (or equivalency) with a minimum of two years of experience in behavioral or mental health services, and 30 hours of crisis and mental health in-service training (in addition to the required 30 hours of Department-approved training)
- A law enforcement officer with a minimum of two years of experience in the law enforcement officer’s field
- An emergency medical technician (EMT) with a minimum of two years of experience in the EMT’s field
- A peer support specialist with a minimum of one year of experience in behavioral or mental health services
- A family support peer specialist with a minimum of one year of experience in behavioral or mental health services
- A registered nurse with a minimum of one year of experience in behavioral or mental health services
What We Offer:
- Flexible Scheduling to support work-life balance
- Student Loan Forgiveness Eligibility (PSLF-qualified 501(c)(3) nonprofit)
- Room for Growth — internal promotion opportunities encouraged
- Time Off Banks — vacation, personal, and sick time (sick time rolls over)
- Pre-approved Overtime
- Supportive, Mission-Driven Team Culture
- Career Development
- Career Planning
Inside Out Advocacy and Wellness is an equal opportunity employer. We offer a welcoming and inclusive environment in support of one another, our services, the diverse population we stand for, and the communities we call home. We do all of this with kindness, empathy and respect for each other.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Required)
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person
Salary : $18