Systems Manager

Job no: 503695

Work type: Exempt Staff Full-time

Location: Partial Remote, Bethlehem

Categories: Information Technology

Join Lehigh University's dynamic Office of the Registrar and help shape the future of higher education! As a Systems Manager, you'll play a pivotal role in managing our Student Information System (SIS) while supporting one of Pennsylvania's most prestigious institutions.

Position Number: S80050

This position is a Grade: 10 - 40 with an approximate salary range of $66,270 - $80,620 and is subject to change based on experience, skills and qualifications.

Key Responsibilities

• Manage and configure the Ellucian Banner Student module and associated systems (e.g., DegreeWorks, CourseLeaf) to ensure optimal efficiency and accuracy
• Coordinate system updates, testing, and production installation for Registrar software
• Troubleshoot, investigate, and resolve system problems, coordinating with users, programmers, and vendors (Ellucian)
• Administer security and ensure compliance with university policies and FERPA guidelines.
• Design, develop, and maintain operational reports, queries, dashboards, and visualizations using university reporting tools (currently Evisions Argos)
• Ensure data accuracy and integrity across all systems and reports, utilizing Oracle SQL scripts as needed.
• Oversee the reporting of enrollment and degree data to the National Student Clearinghouse
• Provide training, documentation, and technical assistance to Banner users within the Registrar's office and campus-wide
• Serve as the primary technology liaison between the Registrar’s office and Library and Technology Services (LTS)
  
  

Qualifications

• Bachelor's Degree in Higher Ed, Computer Science, Business or a related field or the equivalent combination of education and experience
• Three to five years related work experience
• Demonstrated knowledge of student information systems, preferably Ellucian Banner products (SIS, Document Management Suite, Ellucian Workflow, Oracle SQL, Argos or similar advanced reporting tool)
• Excellent communication and interpersonal skills
• Excellent analytical and decision making skills
• Proven ability to manage multiple tasks simultaneously
  
  

Lehigh University offers an exceptional work environment where innovation meets tradition. Enjoy comprehensive benefits including health, dental, and vision coverage, generous retirement contributions, and tuition benefits for you and your family. Our beautiful Bethlehem campus provides a collegial atmosphere that encourages professional growth and work-life balance. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission.

With over 150 years of academic excellence, Lehigh consistently ranks among the nation's top research universities. Join a community committed to advancing knowledge and making a meaningful impact. Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.

• The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor
• Occasional travel, evening and weekend hours during peak periods
  
  

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.

Advertised: November 26, 2025 Eastern Standard Time

Applications close: Open until filled