What are the responsibilities and job description for the Support Services Coordinator position at Inside Higher Ed?
Department
SOG Facilities-375107
Career Area
Facilities and Skilled Trades
Is this an internal only recruitment?:
No
Posting Open Date
05/11/2026
Application Deadline
05/18/2026
Position Type
Permanent Staff (SHRA)
Position Title
Business Services Coordinator - Advanced
Salary Grade Equivalent
NC11 / GN09
Working Title
Support Services Coordinator
Position Number
00061385
Vacancy ID
P021017
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
Hours Per Week
40
Work Schedule
8:00am – 4:30pm Monday-Friday
Work Location:
CHAPEL HILL, NC
Position Location:
North Carolina, US
Hiring Range
$55,000 - $60,000
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Be a Tar Heel!:
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose Of Organizational Unit
The work of the School of Government is rooted in the public service mission of the University of North Carolina at Chapel Hill. Our faculty and staff create and engage in innovative scholarship designed to help public officials and citizens understand and improve local government. Each year, we teach, advise, and support thousands of public officials from all 100 counties in North Carolina and beyond. We are also home to a top-ranked Master of Public Administration program and cutting-edge initiatives working on today’s most pressing challenges in government.
The School is dedicated to making a difference for our communities, counties, state, and country. This begins with upholding a supportive and collaborative work environment where employees can focus on our public service mission and do their best work every day. Learn more about our unmatched statewide impact at https://sogimpact.sog.unc.edu.
Position Summary
The Support Services Coordinator is responsible primarily for coordinating and assisting with the set-up and clean-up of all classroom and course functions. The Coordinator must maintain an up-to-date working knowledge of various classroom set-ups, facility amenities, institutional policies, and support for special events. This also includes maintaining a well-stocked supply room. The role must provide general facilities information to guests, resolve issues promptly, maintain strong attention to detail, uphold a constant awareness of safety concerns, and demonstrate a commitment to high-quality customer service. This position will also serve as backup for general facilities duties at the Knapp-Sanders Building.
In addition, the position is responsible for asset management, including planning to acquire, operate, maintain, renew, and retire assets. This includes assessing all assets utilized by both the School of Government and SOG Services. The Coordinator will define and maintain maintenance and replacement schedules for all assets and research facility management software capable of generating recurring maintenance notifications. These schedules are essential for forecasting budgets and long-term planning.
The Support Services Coordinator will also be responsible for scheduling reservations for state vehicles, coordinating regular maintenance with the campus service station, and ensuring vehicle availability and compliance. The position will serve as co-chair of the Building Safety Committee.
Minimum Education And Experience Requirements
Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Management Preferences
Facilities experience preferred.
Special Physical/Mental Requirements
This position requires heavy lifting, pushing, and pulling of tables, chairs, and furniture. Must be able to maneuver at least 50 lbs.
Campus Security Authority Responsibilities
Not Applicable.
SOG Facilities-375107
Career Area
Facilities and Skilled Trades
Is this an internal only recruitment?:
No
Posting Open Date
05/11/2026
Application Deadline
05/18/2026
Position Type
Permanent Staff (SHRA)
Position Title
Business Services Coordinator - Advanced
Salary Grade Equivalent
NC11 / GN09
Working Title
Support Services Coordinator
Position Number
00061385
Vacancy ID
P021017
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
Hours Per Week
40
Work Schedule
8:00am – 4:30pm Monday-Friday
Work Location:
CHAPEL HILL, NC
Position Location:
North Carolina, US
Hiring Range
$55,000 - $60,000
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Be a Tar Heel!:
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose Of Organizational Unit
The work of the School of Government is rooted in the public service mission of the University of North Carolina at Chapel Hill. Our faculty and staff create and engage in innovative scholarship designed to help public officials and citizens understand and improve local government. Each year, we teach, advise, and support thousands of public officials from all 100 counties in North Carolina and beyond. We are also home to a top-ranked Master of Public Administration program and cutting-edge initiatives working on today’s most pressing challenges in government.
The School is dedicated to making a difference for our communities, counties, state, and country. This begins with upholding a supportive and collaborative work environment where employees can focus on our public service mission and do their best work every day. Learn more about our unmatched statewide impact at https://sogimpact.sog.unc.edu.
Position Summary
The Support Services Coordinator is responsible primarily for coordinating and assisting with the set-up and clean-up of all classroom and course functions. The Coordinator must maintain an up-to-date working knowledge of various classroom set-ups, facility amenities, institutional policies, and support for special events. This also includes maintaining a well-stocked supply room. The role must provide general facilities information to guests, resolve issues promptly, maintain strong attention to detail, uphold a constant awareness of safety concerns, and demonstrate a commitment to high-quality customer service. This position will also serve as backup for general facilities duties at the Knapp-Sanders Building.
In addition, the position is responsible for asset management, including planning to acquire, operate, maintain, renew, and retire assets. This includes assessing all assets utilized by both the School of Government and SOG Services. The Coordinator will define and maintain maintenance and replacement schedules for all assets and research facility management software capable of generating recurring maintenance notifications. These schedules are essential for forecasting budgets and long-term planning.
The Support Services Coordinator will also be responsible for scheduling reservations for state vehicles, coordinating regular maintenance with the campus service station, and ensuring vehicle availability and compliance. The position will serve as co-chair of the Building Safety Committee.
Minimum Education And Experience Requirements
Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Management Preferences
Facilities experience preferred.
Special Physical/Mental Requirements
This position requires heavy lifting, pushing, and pulling of tables, chairs, and furniture. Must be able to maneuver at least 50 lbs.
Campus Security Authority Responsibilities
Not Applicable.
Salary : $55,000 - $60,000